Shipping Details

We use Australia Post Express E-Parcel

Same or next business day shipping

​​​​​​​Delivery time:

Weekend orders ship on the Monday, in most cases you would receive your order the following business day if within the Australia Post Next Day Network.

Delivery varies by location, please see the expected timeframe to receive your product below:

• Metro: 1-4 business days

• Regional: 1-6 business days
  
  Note:

In some cases, the shipping method could change to Standard Shipping by Australia Post, Sendle or Aramex, depending on shipping locations and shipment size.

Returns / Change of Mind Policy:

CHANGE OF MIND: 30 DAY REFUND OR EXCHANGE

Our customers are important to us, and we want you to be completely satisfied with your purchase. If you are not 100% satisfied with your purchase, you may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (ie. you received an incorrect or defective item). Original shipping charges will not be refunded.

All products returned must be complete, in original packaging and as new.
Customer is responsible for the freight of products for return in the case of change of mind.

Customer must retain proof of purchase and proof of delivery for returned products.

Warranty Claims:

Most of our products are supported by a 12 Month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your Account to raise a warranty claim.