AA.00.0003.96
Segway Ninebot eKickscooter E10 Foldable 200W Electric Scooter Blue for Kids
OVERVIEW
Slim, lightweight, inconspicuous yet dazzling color scheme, dynamic handlebar shape. With the E10 KickScooter, be the coolest kid in town.
KickScooter E10 Activation Instruction
For the user’s safety, a brand new KickScooter E10 is not activated. An alarm will start beeping, and the indicators will begin to flash. The speed is also limited to only 5 km/h. Hence, users would have to go through an activation process when they first unbox their KickScooter E10. To do so, kindly follow these steps:
Step 1: Switch On Your Scooter
– Press the power button to turn on your scooter
Step 2: Activate The Scooter
– Press down on the throttle and the brake lever simultaneously
– Hold for a few seconds until you hear two beeps
– Then release the throttle and brake lever
– You would then have activated the scooter
Step 3: Restart
– Press and hold the power button to turn off the scooter
– Press the power button again to power it on
Then you’re all set and ready to start riding to your heart’s content!
FEATURES
SPECIFICATION
General
Rider
Specifications
Weight & Size
Package Contents
Faulty Products
AZAU carries a variety of brands from around the world. We do our best to provide you the best service relating to claims of manufacturer warranties.
What defines faulty?
Any item that, due to customer negligence and misuse, will not be accepted as a faulty item.
If you are experiencing issues with your product, please refer to our FAQ page for support. Alternately, please contact our customer support team to lodge a claim.
To lodge a claim:
After we receive your return and inspect faulty items for faults, a replacement/refund will be processed. If no fault is found with the item, the item will be returned to you (customer bears the shipping cost), and you will be charged a 20% service fee. Alternatively, if you do not wish to have the item, you may request the item to be restocked. Our customer support team will provide you with the percentage of deduction and the amount that will be deducted.
The buyer cannot cancel and demand a refund immediately. AZAU must have an opportunity to fix the problem.
Dead on Arrival (DOA)
If your product is dead on arrival, please contact us within 14 days of parcel delivery. We will not process any claims lodged 14 days after the delivery date.
Dead on Arrival (DOA) Process
Change of Mind (COM) return
For Change of Mind returns, the buyer will be responsible for any shipping costs incurred.
A COM return will be only accepted where:
We recommend choosing a tracked registered postal service as the items will not be considered as ‘returned’ until they have been received safely. Please send an email attaching the tracking number as confirmed in correspondence with our support team.
Please ensure that the returned item is safely protected and securely packed. If the item is found to be dead on arrival or damaged in transit, a deduction fee will be charged based on the condition of the item.
If you cancel or return only certain items purchased in bundle deals or multi-buy promotions, any items you don’t return will be charged at full price, and the refund amount will be reduced accordingly.
We are always here to help. If you have any questions please reach out to our customer care team via your MyDeal account and we will respond to you shortly.