Shipping Details

Unfortunately for bulky items (more than 4kg), we're unable to deliver to the following postcodes and areas -

State Postcode Suburb

• SA 5701 WOOLUNDUNGA

• WA 6740 DRYSDALE RIVER

• WA 6740 MITCHELL PLATEAU

• WA 6740 OOMBULGURRI

• WA 6740 KALUMBURU

• WA 6740 PRINCE REGENT RIVER

• WA 6740 WYNDHAM

• WA 6743 WARMUN

• WA 6743 CAMBRIDGE GULF

• WA 6743 LAKE ARGYLE

• WA 6743 DURACK

• WA 6743 GIBB

• WA 6743 KUNUNURRA

• TAS 7151 HEARD ISLAND

• TAS 7151 DAVIS

• TAS 7151 MAWSON

• TAS 7151 MACQUARIE ISLAND

• TAS 7151 MCDONALD ISLANDS

• TAS 7151 CASEY

State Postcode

• NT 0800-0999

• NSW 2641,2717, 2831, 2898, 2899

• QLD 4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959

• QLD 4806-4899, 4900-4999, 9960-9999

• SA 5701

• WA 6055

• TAS 7151

• WA 6215-6699

• WA 6700-6799

Damaged item received and Product issues

We make it simple and easy, if there is any problem with your product, all that is required are photos or a short video demonstrating the product fault and once we confirm the issue, we will replace the item or refund the amount to your original method of payment. That simple! 

We provide warranty from 6 months to 1 Year dependent on the product.

Please inspect your order upon receival and contact us immediately if the item is defective, damaged or if you receive the incorrect item, so that we can evaluate the issue and make it right for you as soon as possible. 

Change of mind for the item

The item must meet the following conditions before a return can be considered:

*Item is unused, brand new in original packaging

*All tags and accessories present

*Item must be in a re-sellable condition

*15% restocking fee and our Initial shipping cost from the free shipping we provided is deductible from refund

*The buyer assumes the cost of returning the item.

*Unfortunately we are unable to provide exchanges.

*Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), and personal care goods (such as beauty products).