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Estimated Delivery Time:
Order Cut-Off Dates for Delivery Before Christmas:
All orders must be placed by December 13th, 2023 to ensure delivery before Christmas.
Dispatch Closure Over the Holiday Period:
Our operations will be closed on December 25 to December 26 and January 1. During this period, there will be no dispatch of orders.
Warranty Policy
All our prouducts include a warranty. Our products are generally offered with a 12-month warranty. However, some products will be provided with an extended warranty for your peace of mind. Please refer to the product listing for the warranty period.
You will need to notify us within 30 working days in the unlikely event that your item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without approval by us.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
Returns Policy
To give you the complete peace of mind, we offer a 14-Day Change of Mind Policy. With a 15% restocking fee, you have the option to return any unopened, unused item in its original packaging that you bought from us for any reason within 14 days of receiving the item.
Estimated Delivery Time Frame: 3-10 business days
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