Featuring industry-leading noise cancellation, the Sony WH-1000XM5 Noise Cancelling Wireless Headphones Black pushes the boundaries of wireless headphone technology, to deliver an exceptional audio experience. Its stylish design provides great wearing comfort, while the premium-quality sound is guaranteed thanks to the combination of the HD Noise Cancelling Processor QN1 and the Integrated Processor V1.
Change of mind policy
A change of mind is where a product is not faulty, but you wish to return it for another reason which may include, but is not limited to:
You chose the wrong colour/size/product
You believe the item to be unsuitable for your needs
Your personal opinion of the quality
You have otherwise changed your mind and no longer want the product
Change of mind returns are given at the sole discretion of each Seller on a case by case basis. Please contact us to check if your return can be accepted by the Seller.
If the Seller allows a change of mind return, they will ask you to follow their own policies and procedures for return. Items that are returned without the Seller's approval will not be eligible for a refund.
Damaged in Transit
We do our best to package the products with the thought that they will be mishandled in transit and occasionally, items still are damaged in transit.
Not to worry, we are well aware that this can occur and are here to help resolve this as quickly as possible.
If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped), we ask that you kindly take photos of the damage, do not accept the delivery and contact us immediately so we can quickly resolve this for you.
We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.
We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.
Unfortunately, returns cannot be delivered in person to our depot, office or warehouse facilities.
If you need to arrange a return, please contact us for assistance and we will be happy to help.
Estimated Delivery Time Frame: Dispatched within 24-48H
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No 5 Star Reviews yet
Definitely value for money
Oct 26, 2023
So far, it is the best sound quality that a $500 headphone can offer, and full of detail. Noise cancelling is far better than its rivals
Sep 24, 2023
Wonderful cordless headphones that are easy to connect and play of a fine App. Noise cancel selection and manipulation is intuitive. Expensive but simple to use and reek of quality.
Sep 21, 2023
Great quality goid value for money and reliable brand
Sep 20, 2023
Lovely headphones in every way. Easy to set up once Sony head phones app is downloaded and Sony account is created or opened. Their operation on the unit itself and from where the Bluetooth instructions emerge is intuitive and the controls on the headphone are simple as. Sound is clear, warm and rewarding. Well worth the cash.
Sep 18, 2023
Amazing earphones. The sound quality is incredible
Sep 17, 2023
Amazing headphones. The material and build quality are top notch. Surprisingly the touch features arent as finicky as i was expecting given ive had the wf-1000xm3 headphones and never really liked the touch controls. Couldnt be happier
Sep 11, 2023
As gorgeous as the Youtube pundits promised. I was extremely impressed by just how fast Mydeal got these babies to me in the wilds of Tasmania as well!
Sep 08, 2023
Still the best headphones in the world thanks to their class-leading noise-cancelling features and well-balanced audio, a steeper price point and similar functionality to earlier models make the Sony WH-1000XM5 headphones an ever-so-slightly tougher sell than before. Item has been delivered on time and with care in a presentable way!
Sep 06, 2023
Aug 17, 2023
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