Shipping Details

Please allow 2-5 business days for delivery.

We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Zea Returns Policy

Faulty or Damaged Product

We take great care to ensure your order arrives in perfect condition. However, if your item is faulty, damaged during delivery, or not as described, you may be entitled to a remedy under Australian Consumer Law.

If you believe a product you’ve received is faulty or damaged, please reach out to our team as soon as possible. We will work with you to assess the issue and provide an appropriate solution—this may include a replacement, refund, or other remedy—within a reasonable time.
To help us resolve the issue quickly, please have your order number, proof of purchase, and details about the fault ready.

Change of Mind

We do not offer returns or refunds for change of mind purchases. Our team is always happy to assist you in choosing the right product before you order. If you’re unsure about any of our products, we encourage you to get in touch—we’re here to help.

Purchased from Woolworths?

If you purchased a Zea product from Woolworths, please refer to Woolworths’ Returns Policy for information on returns or exchanges.