Shipping Details

We ship daily Australia wide! 

When purchasing please allow enough time for delivery to your location. As Mums we know how important it is to have full tummies and never run out. Please see our delivery times below:

 Metropolitan

Standard 5-14 business days

Regional

Standard 7-14 business days

*higher rates apply for bulk orders

Once your order has been shipped, you will receive a confirmation email providing you with a tracking number and link to our delivery partner. If you have any queries regarding your order, please contact us.

Product Returns

We want you to enjoy every purchase of mumamoo. As food items such as milk formula and toddler milk drink are perishable consumables, they cannot be returned for a refund or exchange. Health and Safety regulations around our products are amongst the tightest of any food product (as they are for our littlest people!). As such, we must adhere to strict storage and compliance protocols with every tin. Please read our product information and check the item is suitable for you. If you are not sure about anything before purchasing, please contact us, we' re here to help.

Faulty Goods

If for any reason the goods you receive are damaged or not delivered in the correct quantity, please contact us with your order number and we will investigate this for you immediately. We are committed to providing the best customer satisfaction and customer care. Please contact us should you have any queries regarding your rights under Australian Consumer Law.