Shipping Details
Your delivery address cannot be changed after you have placed your order.
A carrier may be able to redirect your order to a different address but we do not guarantee that this can be done. You should contact the carrier directly.
You agree that your orders include an authority to leave. This means that carriers can leave your order unattended at your delivery address without a signature. Please note that if a carrier determines that the location is not secure, they may decide not leave your order unattended and deliver it to a collection point. You are responsible for collecting your order from a collection point.
If your order is returned to us for any reason, we may in our sole discretion provide you with a refund or a credit note for the price of the order less the delivery fee and a restocking fee.
Our Return Policy
We do not offer refunds or accept product returns if you change your mind or provide an incorrect delivery address.
We will accept product returns (within a reasonable timeframe) and provide you with a refund or replacement (within a reasonable timeframe) where: (i) products are faulty or damaged; or (ii) incorrect products have been delivered; and (iii) you provide us with adequate proof of purchase.
Please email us if you believe that you have received faulty, damaged or the incorrect products.
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