Shipping Policy
Additional shipping fees
Shipping information requirements for orders
Large item orders
Delivery issues
Holiday Season:
Please order by 21/12 for the best chance of delivery before Christmas.
Our warehouse is closed on 25/12- 01/01. Please allow additional days for delivery for orders placed during this period.
Product Warranty Period & Change of Mind Returns
If 30 days have passed, please note we do not accept change of mind returns of used products for full refunds or order cancellations. If a product issue is notified within the applicable warranty period, we can provide after-sales service.
Returns Policy
Accepted Items
Excluded Items
We do not offer change of mind returns on:
Refund Processing
Returns Process
Warranty
Estimated Delivery Time Frame: 2 - 7 days
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I intended to come back to MyDeal and leave a review after I had tried out this mattress; but forgot until reminded by a sales email. This is one of the best mattresses I’ve ever slept on. I’ve had an L5-S1 compression from a car accident over 30 years ago and I manage chronic pain with mainly stretching exercises. But a good firm mattress helps. I searched for a firm mattress using the number system and found this one which I think is was a 7 or 8. It is well finished looking like a really expensive brand and came in a tall box fully compressed. I followed the instructions to unpack on a hard (floor) surface and within 48 hours it was full height. You can sit or lie on anyn corner or section of this mattress and it won’t depress. I LOVE IT!
Jul 11, 2022
Fast shipping and left by courier in easy to access spot for me to take inside. Mattress is firm as described and seems well constructed. It is quite heavy to move as it is about 35kg. This weight probably ensures it is constructed of materials that are helpful in providing a firm and durable item. I have had 3 full sleeps on it since unpacking and expanding. My sore back is improving with the extra firmness provided by this mattress. It is firm yet comfortable. If it lasts then I will be very happy. No issues with springs poking through or any other problems although it seems warmer than my previous mattress. So far very happy and would recommend.
Dec 08, 2021
Have had good sleep very first night.cheap does not mean poor quality. This is an amazing mattress who have back problems.i check reviews about this matress and found out to be best not onl y value but also comfort. Firmness 8 is awesome for my back pain.highly recommended product.It's an inexpensive mattress which works better than well established brand. postage and handling is slow though.took nearly two weeks to arrive from Thomastown to sydenham.
Jul 01, 2021
Super comfortable when I topped it with a wool comforter protector.
Jun 30, 2021
Exactly as described. Has allowed for many quality sleep nights. I've had back issues and lack of sleep for some time but a change of mattress and I'm sleeping well.... Definitely happy with this purchase.
Jun 06, 2021
THIS MATTRESS IS GREAT! BEST NIGHTS SLEEP IN A LONG TIME!
Jun 03, 2021
Very happy with this It was easy to unpack and is very firm and comfortable.
Jan 24, 2021