Shipping Details

Shipping Policy:

• Costs calculated at checkout based on address and weight

• Delivery to all of Australia except Norfolk Island, Christmas Island, Cocos (Keeling) Islands, and Australian Antarctic Territory

• Orders dispatched from Victoria, Australia

• Delivery times:

  • Metro: 1-2 business days

  • Regional: 2-7 business days

  • Rural: 3 to 10 business days

  • Express: 1-4 business days (within network)

• Order tracking available

Change of Mind Returns:

We want you to love your product. If you are not completely satisfied with your purchase, let us know.

Most products come with a 60-day change of mind policy. If within 60 days from the purchase date you are not completely satisfied with your order, please contact Mydeal for return approval.

Please Note:

The product must be unopened and in original condition

Returns are processed in 2-3 days; refunds in 5-7 business days

Some items are non-returnable (e.g., perishables, personal care items)

Exclusions apply to certain household and hygiene products