Tefal Daily Cook Induction Non-Stick Stainless Steel Wok 28cm + Lid

Tefal Daily Cook Induction Non-Stick Stainless Steel Wok 28cm + Lid

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From delicious stir-fries and Asian noodles to sauteed vegetables for the whole family, the Tefal Daily Cook Wok brings innovation to everyday cooking. Safe, robust and durable, this ingenious kitchen pan boasts a range of convenient features that make everyday cooking anything but ordinary. With Tefal, a little ingenuity in the kitchen goes a long way!

Specifications:

Product features:

  • 10 Year Guarantee: ensuring long-lasting performance and reliability, this premium-quality stainless steel cookware offers a robust design that's built to last
  • Posable lid: glass lid with smart design to make cooking safe and mess-free
  • Comfort grip handle: an ergonomic design for added safety and convenience
  • Heat indicator: thermo-signal™ technology indicates the ideal starting cooking temperature to guarantee perfect texture, colour and taste for delicious full-flavoured meals every day 
  • Long-lasting non-stick coating: delivers non-stick performance up to 2 times longer than tefal standard coating 
  • Tested safe: safe non-stick cookware—0% pfoa, 0% lead, 0% cadmium (pans only). Stricter controls than those required by current food contact regulations for each new ranges. No lead no cadmium (no pb no cd) means no intentional addition of pb and cd in the coatings. No migration above detection threshold
  • Perfect culinary results: the induction base guarantees even cooking and tasty meals
  • Compatible with all stovetops: including induction
  • Eco-friendly: recyclable product
  • World 1: with tefal, world 1 in cookware, keep cool and cook safe!
GTIN: 3168430320123

Shipping Details

Have your order delivered to you within 3-14 business days. Our standard home delivery for most items* starts with a flat rate of $9 in metro areas, $12 in regional areas and $15 in remote areas.

Estimated Delivery Time Frames:

  • Metro 3-10 business days

  • Regional 5-12 business days

  • Remote 7-14 business days

*Fragile and/or bulky items incur additional costs.

 

Once your order has been shipped, you will receive a confirmation email providing you with a tracking number and link to our delivery partner. Please note that our carrier companies’ delivery policies also apply and that some orders cannot be shipped to selected areas.

90 Day Change of Mind Returns Policy

BIG W gives you 90 days to return a product that you’ve changed your mind on. This policy is in addition to your rights under the Australian Consumer Law, which are described in our Faulty Goods Returns Policy.

Returns within 90 days

BIG W will happily give you a refund or exchange within 90 days of purchase, provided you have proof of purchase and the product:

  • is still in its original and saleable condition and packaging, with all accessories included

  • has not been worn or used and, if a perishable product, is not expired

  • is not a personalised item, digital download, pre-paid card, voucher or clearance item

Returns can be processed at any BIG W store, including online orders. Refunds will only be made using the original payment method stated on your proof of purchase. Please note that delivery fees paid for online orders are non-refundable for change of mind returns.

Faulty Product Returns Policy

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

  • to cancel your service contract with us; and

  • to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

Returns of faulty products

If the problem is major, you are entitled to a replacement, repair or refund. Examples of major failure are when the product:

  • has a problem that would have stopped you buying it had you known about it;

  • is unsafe;

  • is significantly different from the description of the product; or

  • doesn’t do what we said it would do,

but does not include damage caused by misuse or returns simply due to change of mind.

If the problem is not major, we may choose to give you a free repair instead of a replacement or refund if this is possible.

If we cannot repair the product within a reasonable time, you can choose a refund or replacement. We reserve the right to refuse to provide a refund, repair or replacement if the problem has, for instance, arisen because the product was misused by the customer.

Proof of purchase

Returns must be accompanied by a receipt or other itemised, verifiable proof of purchase such as a Everyday Rewards statement. In certain circumstances, you may be required to provide further information such as photo identification for loss prevention or legislative requirements. Information collected in this manner will be stored securely in accordance with BIG W’s Privacy Policy. BIG W retains the right to refuse a refund for unverified purchases.

Remember to backup your data

If you need to return a product that contains user-generated data (such as cameras, mobile phones or storage drives), please remember to backup any data in an alternative location as the repair or replacement may result in loss of data.

Manufacturer’s warranties

Some products come with an additional manufacturer’s warranty as indicated in the documentation provided with the relevant products. Should you wish to make any claim under a manufacturer’s warranty, you can do so directly with the relevant manufacturer. However, our friendly customer service team can also assist you with any enquiry of this nature.

Returning products to BIG W

If your purchase was made at a BIG W store, please approach the customer courtesy desk at your local BIG W store to process your product return or exchange. To find your nearest BIG W store, click here.

Products that you have purchased can be returned either:

By Post 1. Place the product/s in the packaging and affix Returns Label
2.Take it to your local Post Offce to be returned (fees will apply) In Store Return the product/s to any one of our BIG W stores

Damaged or incorrect product delivered

If your order is damaged in transit or we have shipped the incorrect product, please contact us straight away with your order number and further details about the issue and we will investigate this for you.

Customer Care

We are committed to providing the best customer satisfaction and customer care. Please contact us should you have any queries regarding your rights under Australian Consumer Law.

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  • Good item at a very reasonable price and delivery on time

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