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The synthetic grass pad is a replacement for the Pet Loo grass. The special fabric is specially designed for the Pet Loo, with small holes to allow your pet's urine to properly drain into the waste container. The grass only needs to be replaced when you feel it's necessary.
There are many varying types of synthetic grass on the market. The Synthetic grass used for The Pet Loo is of optimum quality designed and developed specifically to reduce your hassles.
After lengthy testing, Petsafe/Pet Loo have ensured that the perforations on the base mat guarantee maximum drainage. The grass only needs to be replaced if you feel it's necessary.
Please allow 2-8 business days for delivery
We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
RETURNS:
Returns are not accepted due to change of mind. Please choose your product carefully
If your item arrives damaged, or is damaged during transit, please contact us to arrange for a suitable outcome.
Please allow up to 10 business days from the date when we receive your return item for items to be changed over and re-delivered. iBuys cannot issue replacement goods until the faulty items have been received.
Goods which are returned that are not deemed faulty will be returned to the customer, at the customer's expense.
WARRANTY:
Please see the individual product listing for specific warranty periods.
Please note that you are not covered for any damage caused to your product through incorrect usage, usage against manufacturer instructions, negligence or accidental breakage
Product warranties are for domestic use only, unless the product is specified to be a commercial product
Please contact us should you wish to check the warranty or repair/replacement process on any of our products
Estimated Delivery Time Frame: 2-5 business days
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