Shipping Details

Liquor must be delivered to a person aged 18 or over. The licensee must ensure that delivery arrangements include requiring evidence of age where appropriate.
Liquor must not be delivered and left at unoccupied premises on same day the order is received.
Liquor may only be delivered during the following hours:

• -  between 9 a.m. and 11 p.m. on any day other than Sunday, Good Friday, ANZAC Day or Christmas Day.

• -  between 10 a.m. and 11 p.m. on Sunday.

• -  between 12 noon and 11 p.m. on ANZAC Day.

• -  No deliveries are permitted on Christmas Day or Good Friday.

RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and please contact us.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please Note       

- If products have been open, you are not eligible for a refund.