Shipping Details
- The handling time is usually within 1-3 business days and your goods will be sent from our Melbourne warehouses. The leading period might differ due to your locations, the lead time will also display in the Description in the calculator on your check out page. After hours / urgent delivery we will request an extra charge and the cost will be calculated by case/cases.
- We deliver to most areas in mainland Australia, including the Sydney, Melbourne, Perth, Brisbane and Gold Coast metropolitan areas via a specialized door-to-door courier service. If you found unable to obtain our quote on the shipping quote, Please submit an enquiry via your MyDeal account for a Detail option to get your product shipped.
- We will do our best to arrange delivery on the date that you may request. If we cannot deliver on your preferred day we will contact you as soon as possible.
- Any change to the delivery date or the delivery address, please contact our customer service team within one business day after your order has been placed. if you cannot accept the goods on the first delivery attempt, you will be charged an additional delivery fee. However, if we cannot deliver all of your orders at the agreed time, you will not pay additional fees.
- We may deliver the products via Different delivery methods, It will make a different upon which delivery method we use:Delivery by our Drivers. We will contact your one day before we Deliver to you in the specific date, and for the security purpose, we will request a photo ID of your’ eg, Driver Licence of the person who has placed an order. Otherwise, someone has been authorized to accept the products. (matching residential address on the ID with our system could accept the product) Please notice, we reserve the right to refuse delivery if no suitable identification provided to our driver. (Cost of our driver – Section Deliver – No.6)
Delivery time Frame in Australia Wide
- Louis Marco Stock Handling times, 2-3 Days. Time Frame Might Variey to:
- Differnet process for products;
- Stock Level; In current stage,
Melbourne Metro Delivery date (2nd August, 2021 update):
Wednesday & Saturday ( Driver will contact you one hours before delivery arrived)
Areas Delivery Time Frame (When Stock Ready).
- Melbourne, Inner Victoria, Albury, Wodonga, Central Coast, Sydney, Adelaide – Metro Only – 1-2 business days
- ACT, QLD SE, NSW – Metro Only – 2-3 business days
- VIC Regional, Outer VIC, NSW Regional, TAS, SA (other than Adelaide) – 3-5 business days
- QLD (except Far North QLD), Perth – 4-7 business days
- Far North QLD, WA, NT – 6-10 business days
Estimated Delivery Time Frame: 3-10 business days
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