Shipping Details

Delivery varies by location, please see the expected timeframe to receive your product below:

·        Metro: 1-4 business days

·        Regional: 1-6 business days

·        WA & NT might take 7-14 business days

If you are unavailable at the time of delivery re-delivery fees may apply.

RETURNS

All products purchased from Le Tour Cycles come with the full Australian manufacturer's warranty. If you should have any issue please contact us and we will be more than happy to help.

All returned products will be tested and inspected for defects. If the item is faulty, we will post a working replacement.

If a replacement is unavailable, we will fully reimburse the customer. If the item is not faulty, it will be sent back at the customer's expense and no reimbursement will be offered.

Le Tour Cycles records the condition of items before they are sent out. Items that are claimed to be faulty and, when returned, exhibit damage incurred while in the customer's possession, will simply be sent back.

If the item is the incorrect size or does not suit your needs then you can return the item to us at the buyers expense.

Please note that if it is in need of exchange there is a $10 resend fee for postage.

Change of Mind Policy

We understand that sometimes you may change your mind about a purchase. Our Change of Mind Policy is as follows:

You may return an item for a refund or exchange within 7 days of purchase, provided that:

The item is unused, unopened, and in original packaging.