Order cut off dates for delivery before Christmas
All orders must be placed by 7th December to ensure delivery before Christmas.
Any dispatch closure over the holiday period
Our operations will be closed from -22th December to 26th December. During this period, there will be no dispatch of orders.
FREE Standard Shipping across Australia.
If you would like to return or exchange an item purchased, please submit an order return request. If you are unsatisfied with our products, we will exchange or refund the purchase price (The Postage Fees would be deducted from the refund). You can return your purchase for change of mind within 14 Days of delivery date.Returns Policys
The returned merchandise must be sent back in exact condition with original packaging.
For Non-Faulty or Damage Items: Shipping fees would be deduct from the refund.
Faulty or Damage Items: We will gladly issue a replacement / fully refund. Please Provide the evidence of the defect through a photograph or video.
For any return request, please contact us and we will gladly answer it.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
Estimated Delivery Time Frame: 1-3 business days
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Love the product. I purchased the incorrect size 30”. I since have ordered the 28” and waiting patiently for its arrival. Great idea to protect expensive suitcases.
May 26, 2023
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