Shipping Details

We’re committed to delivering your orders quickly and affordably! For larger items, we partner with Direct Freight Express (DFE) for efficient Australia-wide service, while smaller items are shipped through Australia Post. Orders sent via DFE include "Authority to Leave" (ATL), allowing for a convenient drop-off if no one is home, as long as there's a safe place to leave your package.

Our team aims to dispatch all orders within 2 business days. Once shipped, you’ll receive a tracking number, typically by the end of the dispatch day, so you can monitor your order’s journey. Delivery times range from 2-7+ business days after shipping, depending on your location and the items ordered, though delivery may be slightly delayed during peak periods. Estimated transit times are:

• VIC, NSW, ACT, QLD, TAS, SA: 3-4 business days

• Regional QLD, WA, NT: 3-7 business days

Please note that delivery to PO boxes or parcel lockers is not available due to courier restrictions. If you have any questions, feel free to contact us—we’re here to help!

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know.

Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your Account for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

• Postage is paid by the customer, unless the item is deemed to be defective in which we will provide a paid shipping label.
• The product must be returned in the original packaging, accessories included
• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
• Fees may apply

Warranty Claims:

Our products are supported by a 12 month manufacturer's warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your Account to raise a warranty claim.