Shipping Details

Tilba Beauty ships products Australia wide.

Shipping Time - Orders are dispatched within 1 business days and shipping times are estimated at between 2-5 business days depending on your location within Australia.

Damaged in transit

If you have received an item(s) that has arrived damaged, please take a photo and contact us.

Please don't dispose of the item until we've had a chance to chat with you!

Faulty Item

If the item you have received is faulty, please contact us with a detailed description of the product fault and a photo if possible to organise a replacement or refund including any shipping costs incurred.

Excluded products/categories:

Products excluded from our returns policy include electrical devices, menstrual care, oral care, intimate care and wellness products for hygiene and safety reasons. This does not apply to faulty items.