Shipping Details

Shipping Details

• IMPORTANT: Due to OH&S assistance may be required to unload the boxes. Courier/Driver may not be able to assist with carrying the item to your door; please arrange able-bodied person at home to sign for the delivery and assist the driver with unloading. If you require any assistance from the courier/driver additional fees may apply.

• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Estimated Delivery Time Frame: 7-14 business days

Change of Mind Returns:

Wesco Hub will allow for a return for a refund or exchange where you have changed your mind, provided the product is: 

• returned within 14 days of receiving your product; and

• in a resalable condition, meaning it is unopened with any packaging seals still intact, unused, unworn, and not damaged in anyway

Wesco Hub is not required to accept change of mind returns on items outside the specified return window, change of mind due to pricing changes or change of mind returns of items that do not comply with this Change of Mind Returns Policy.

To return a change of mind product, you must follow our returns process. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by us, you will not be eligible for a refund or exchange.

If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.

Warranty Claims:

Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.