Shipping Details

We will choose AU post or other courier companies for transportation according to product size.

Delivery varies by location, please see the expected timeframe to receive your product below: (Estimate Shipping time,please refer to the official websites of AU post and other courier companies.)
Sydney (1-3 working days)
ACT (3-5 working days): Canberra
NSW (3-5 working days): Albury;  Central Coast;  Coffs Harbour;  Newcastle;  Northern Rivers;  Orange;  Port Macquarie; Tamworth;  Wollongong
VIC (3-6 working days): Ballarat; Bendigo; Geelong & Ballarat; Melbourne
QLD (3-6 working days): Brisbane;  Cairns;  Capricorn Coast;  Gold Coast;  Mackay;  Sunshine Coast;  Toowoomba;  Townsville;  Wide Bay
SA (4-7 working days): Adelaide
TAS (5-7 working days): Devonport; Hobart; Launceston
WA (7-12 working days): Perth
...........

Notice：

-If you are not sure whether or not your address belongs the catchment of following areas, and also the couriers always change their covering areas, please contact us with your delivery suburb and post code, so we will confirm for you.

-Over-length,overweight or oversized items will not be delivered to PO Box address or parcel locker.
-If you are unavailable at the time of delivery re-delivery fees may apply.

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know.

Most products come with a 30 days change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

• Postage is paid by the customer
• The product must be returned in the original packaging, accessories included
• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
• Fees may apply

Warranty Claims:

Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.