Shipping Details

Delivery Timeframes

Delivery times vary depending on your location. Please refer to the estimated timeframes below:

• Metro Areas: 1–4 business days

• Regional Areas: 2–10 business days

Warranty & Returns Policy

Manufacturer’s Warranty
All products are covered by the original manufacturer's warranty. Our Customer Service team is available to assist with any warranty claims, should the need arise.

Change of Mind Returns
We offer a 10-day change of mind return policy on selected items. Please note:

• The customer is responsible for all return shipping fees and associated costs.

• A 15% restocking fee applies to cover the original shipping and handling expenses.

Non-Returnable Items
For health, hygiene, or logistical reasons, the following items are non-returnable:

• Mattresses in a box and rugs that cannot be repackaged for resale.

• Bedding products including quilts, pillows, sheets, quilt covers, toppers, and mattress protectors.

• Wall decals, as these are custom made to order.

• Rugs must be unused, unwashed, and in original, unopened packaging to be eligible for return. A 15% restocking fee applies.

Important Return Instructions
All returns must be pre-approved by our Customer Service team. Please do not send any items back without first contacting us for instructions. Returns sent without prior authorization may not be identified or accepted.

For any return or warranty assistance, please contact our Customer Service team directly. We’re here to help.