Shipping Details

We are using Au post delivery and tracking number will be provided. 

Delivery time estimates:

Same state in VIC:Up to 4 business days (depending on origin and destination)

Interstate out of VIC:3-10 business days (depending on origin and destination)

• The product comes with 12 months warranty. If the product is faulty, simply send the item back to us and we will check if the unit was indeed faulty and offer replacement..

• Please note: the warranty does not cover deliberate physical damage, severe moisture or electrocution due to static short circuit, inserting into damaged equipment etc.

• In addition, we also guarantee all of our products to be working when you receive them, unless otherwise stated. Your satisfaction is important to us, so if your product is DOA (Dead On Arrival), let us know, and return it to us as soon as possible. We will send a replacement to you as soon as we receive your returned item (Costs associated with returning the items are not refundable. We will pay costs incurred in sending the replacement).

• Provide us a photo/image of the product and email with a description of the issue.

• Please note that items are not tested prior to sending unless requested by you. Despite our efforts to ensure the manufacturer produces products of a consistently high standard, faults can sometimes occur.

• All accessories are not covered by warranty such as the wiring harness, extended wires etc.

• Warranty will be void if products are misused, mishandled or modified in any way.

• Restocking fees maybe incurred in cases of refunds due to change of mind.