Zippi Rippa e-Drive 16" Kids Balance Bike

WARRANTY POLICY

All Zippi products are covered under the Manufacturers Warranty agreement and is valid for 3 months from the purchase date.

What's covered under the Warranty?

• If your product is DOA (Dead on arrival), a full refund will be able to be applied for or a new unit sent to you free of charge.
• All parts on your Zippi are covered under the Manufacturers Warranty and are replaceable free of charge if there is a part that has failed due to a manufacturing defect or problem.
• General wear and tear is not covered under warranty.
• Issues caused by lack of maintenance are not covered under warranty.

RETURNS POLICY

Returns are not accepted for change of mind. You have 7 days after the delivery date to advise of any issues you may have with your product.

To be eligible for a return, the following conditions must be satisfied:

• your item must be unused and in the same condition that you received it
• your item must be returned in the original packaging
• your item needs to have the receipt or proof of purchase

Original shipping charges are non-refundable (if applicable). You are responsible for the charges of the return shipping.

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