Please allow 2-10 business days for delivery. Remote areas will require longer delivery time.
Please provide a residential or business address at checkout.(PO Box / Parcel Locker addresses are not accepted)
Some remote areas or offshore areas will charge extra postage, and some areas cannot be delivered. Before processing your order, we will first contact you and ask your wishes.
Products will be shipped from Melbourne. We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Important:
Inside/Upstairs delivery is NOT provided.
Additional postage fees may apply for re-delivery or re-direction requests.
Some products may be sent in multiple packages.
Warranty Policy
Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.
NOTE: All our products come with a 12-month warranty.
We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.
Returns Policy
Before you return the products, please check the following requests carefully:
1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.
2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.
3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).
4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.
5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.
6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.
Estimated Delivery Time Frame: 2-10 Business Days
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Quick and easy
Apr 04, 2024
Exactly what I ordered. Quick delivery. Would highly recommend.
Mar 28, 2024
Fast delivery, easy to put together, looks great, very practical and great value for money!
Mar 25, 2024
Very good unit at a good price. Easy to assrmble.
Jan 30, 2024
This is an awesome little trolley. The only thing I can pick with it, it needs to be a bit higher. Other than that, there is nothing I can fault.
Jan 23, 2024
Quick Delivery, Easy to assemble, fit for purpose, great price!
Jan 08, 2024
Absolutely perfect for my microwave & help maximise space in my very small kitchen
Aug 29, 2023
Exactly what I was looking for and I purchased two to begin with. I have a small kitchen so need to utilise appliance storage and then extra bench availability for preparation and cooking. The allowance for the middle shelf to be adjustable allowed for the microwave to fit in the middle. The second one I purchased fits my KitchenAid stand mixer. Chopping boards. My laundry is just off the kitchen so they easily move in & out of there. So good that I purchased a 3rd one. I can now easily cook using the tops, prep and most cooking appliances underneath on the shelves. They are easy to put together and I'm disabled, I managed. The price is great as well. Worthwhile purchase and people will find other benefits having this like a home office, children's homework station where they can store the printer, laptop and other items. I also read all the other positive reviews before the initial purchase of two. I'd be amazed if one person could not see the benefits of having this. Even for BBQ, your own work station that you can use and move to a corner when finished computer works. It will also be a great gift for so many people.
Aug 18, 2023
Quick delivery! Clear instructions make it easy to assemble! This item is sooo versatile - can be used in numerous places. This is the 2nd one we've purchased.
Jul 31, 2023
Very clear instructions make it simple to put together! Love the rounded edges! Have now purchased 2 off these. One for kitchen & other for lounge. Sooo versatile for storage!
Jul 25, 2023