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Seller Profile

Costway

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gold Seller
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95.48%
2728 product reviews
Established in 2008, We always have a high market sensitivity and devote ourselves to developing more diverse and better products. Where there is Costway, there is home.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Andrew P from KensingtonVerified buyer

    Fantastic!! Love my new coffee table. Very quick and easy to assemble

    May 24, 2024

  • AmeliaVerified buyer

    Good quality and easy to set up. Plus speedy delivery from mydeal.

    May 22, 2024

  • AmeliaVerified buyer

    Good quality and easy to set up. Plus speed delivery from My deal.

    May 22, 2024

  • ShelleyVerified buyer

    Light weight and easy to move around

    May 22, 2024

  • Yu-TiVerified buyer

    Super fast delivery, very good quality, no smells, nicely fit 2 ikea gym mats.

    May 22, 2024

  • LISAVerified buyer

    I LOVE THEM

    May 22, 2024

  • JennyVerified buyer

    Hard to assemble as there was a mistake in the first step of the instruction and the stoppers at the end of the black tracks were a bit flimsy. But the final product is really pretty.

    May 22, 2024

  • YvonneVerified buyer

    Very happy 😆

    May 21, 2024

  • LealaimoanaVerified buyer

    Very good product for baby

    May 21, 2024

  • Ronald TelfordVerified buyer

    Great product

    May 20, 2024

Customer Reviews

  • (2059)
  • (446)
  • (102)
  • (37)
  • (84)

No 4 Star Reviews yet

Customer Reviews

  • (2059)
  • (446)
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No 3 Star Reviews yet

Customer Reviews

  • (2059)
  • (446)
  • (102)
  • (37)
  • (84)

No 2 Star Reviews yet

Customer Reviews

  • (2059)
  • (446)
  • (102)
  • (37)
  • (84)

No 1 Star Reviews yet

Customer Reviews

  • (2059)
  • (446)
  • (102)
  • (37)
  • (84)

No reviews yet

Popular From This Seller

  • Please allow 2-10 business days for delivery. Remote areas will require longer delivery time.

  • Please provide a residential or business address at checkout.(PO Box / Parcel Locker addresses are not accepted)

  • Some remote areas or offshore areas will charge extra postage, and some areas cannot be delivered. Before processing your order, we will first contact you and ask your wishes.

  • Products will be shipped from Melbourne. We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.

 Important:

  1. Inside/Upstairs delivery is NOT provided.

  2. Additional postage fees may apply for re-delivery or re-direction requests.

  3. Some products may be sent in multiple packages.

Warranty Policy

Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.

NOTE: All our products come with a 12-month warranty.

We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.

Returns Policy

Before you return the products, please check the following requests carefully:

1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.

2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.

3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).

4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.

5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.

6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.