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Seller Profile

Costway

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platinum Seller
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96.83%
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3142 product reviews
Established in 2008, We always have a high market sensitivity and devote ourselves to developing more diverse and better products. Where there is Costway, there is home.
 

Customer Reviews

  • (2379)
  • (498)
  • (115)
  • (49)
  • (101)

Customer Reviews

  • (2379)
  • (498)
  • (115)
  • (49)
  • (101)

No 5 Star Reviews yet

  • Tami

    Excellent product

    Aug 20, 2025

  • Sanzeeda

    I recently added the Costway Dining Table to my home, and I’m genuinely impressed with what it offers for the price. It’s a sleek and modern piece that instantly upgraded the look of my dining area without breaking the bank. The table arrived well-packaged with all parts in perfect condition. Assembly was quick and simple—clear instructions and all necessary tools were included. I had it set up in about 30–40 minutes, and it felt solid and level right away Great value, easy setup, and stylish design – highly recommended!

    Aug 13, 2025

  • Jivan

    Very cute !! Delivery so fast omg

    Aug 10, 2025

  • SHANKH

    This tower is SO well made, so fantastically easy to put together with FAB instructions. Our 11yr old gorgeous DSH girl LOVES it! We highly recommend this tower.

    Aug 08, 2025

  • RoseMc77

    Received in perfect condition and all parts as well as some spare screws were there which is good incase. Wasn't too difficult to put together and instructions are very clear with everything labeled. Very strong and sturdy much better than what you can get from Ikea. Exactly as pictured. Love how it looks.

    Aug 08, 2025

  • Eda

    Small light weight great for 2 people

    Aug 05, 2025

  • Black'n'gold

    I bought this and its perfect for what need

    Aug 02, 2025

  • Good vibes

    A present for my sister she loves it!

    Aug 01, 2025

  • JoeyJoJo

    Looks just like the pictures, perfect for indoors, exactly what I wanted, matches our furniture and perfect size for our chihuahua.

    Jul 31, 2025

  • Maz52

    I bought this a month ago and the kids just love it, not a day goes by that it isn't played with.

    Jul 28, 2025

Customer Reviews

  • (2379)
  • (498)
  • (115)
  • (49)
  • (101)

No 4 Star Reviews yet

Customer Reviews

  • (2379)
  • (498)
  • (115)
  • (49)
  • (101)

No 3 Star Reviews yet

Customer Reviews

  • (2379)
  • (498)
  • (115)
  • (49)
  • (101)

No 2 Star Reviews yet

Customer Reviews

  • (2379)
  • (498)
  • (115)
  • (49)
  • (101)

No 1 Star Reviews yet

Customer Reviews

  • (2379)
  • (498)
  • (115)
  • (49)
  • (101)

No reviews yet

  • Please allow 2-10 business days for delivery. Remote areas will require longer delivery time.

  • Please provide a residential or business address at checkout.(PO Box / Parcel Locker addresses are not accepted)

  • Some remote areas or offshore areas will charge extra postage, and some areas cannot be delivered. Before processing your order, we will first contact you and ask your wishes.

  • Products will be shipped from Melbourne. We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.

 Important:

  1. Inside/Upstairs delivery is NOT provided.

  2. Additional postage fees may apply for re-delivery or re-direction requests.

  3. Some products may be sent in multiple packages.

Warranty Policy

Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.

NOTE: All our products come with a 12-month warranty.

We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.

Returns Policy

Before you return the products, please check the following requests carefully:

1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.

2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.

3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).

4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.

5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.

6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.