Warranty Policy
Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.
NOTE: All our products come with a 6-month warranty, including an additional 6 months warranty for electrical appliances.
We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.
Returns Policy
Before you return the products, please check the following requests carefully:
1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.
2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.
3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).
4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.
5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.
6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.You need to be logged in to add a review.
Bought this for my son and his girlfriend as they will be in there own house soon My son check out the airfryer and said it's a good looking machine but does not look like a 10L Told him wait till he uses it hahaha he is going to love it
Oct 13, 2020
Yes it seems to do what we require but we are still learning its full uses.
Oct 08, 2020
The product is great
Oct 06, 2020
Easy to operate
Oct 05, 2020
Amazing product happy as a pig in s*#t
Oct 05, 2020
Great price and works really well, very happy with this product.
Oct 05, 2020
Have not tried it yet
Oct 05, 2020
Compact, affordable, efficient use of small space, well laid out, easy to use, surfaces easy to clean. This was a great purchase! Thank you.
Oct 03, 2020
Very good and healthy product, really worth the money.
Oct 02, 2020
Very happy with my purchase. Delivery was super fast
Oct 02, 2020