The Dreame L10 Prime Robot Vacuum and Mop with Auto Empty Dock White RLL11GC is the epitome of modern cleaning convenience. Its Auto Empty Dock takes automation to the next level by effortlessly emptying the dustbin, freeing you from frequent maintenance. With its intelligent navigation, robust vacuuming, and mopping abilities, all complemented by a clean white design, your floors will remain immaculate without lifting a finger.
Change of mind policy
A change of mind is where a product is not faulty, but you wish to return it for another reason which may include, but is not limited to:
You chose the wrong colour/size/product
You believe the item to be unsuitable for your needs
Your personal opinion of the quality
You have otherwise changed your mind and no longer want the product
Change of mind returns are given at the sole discretion of each Seller on a case by case basis. Please contact us to check if your return can be accepted by the Seller.
If the Seller allows a change of mind return, they will ask you to follow their own policies and procedures for return. Items that are returned without the Seller's approval will not be eligible for a refund.
Damaged in Transit
We do our best to package the products with the thought that they will be mishandled in transit and occasionally, items still are damaged in transit.
Not to worry, we are well aware that this can occur and are here to help resolve this as quickly as possible.
If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped), we ask that you kindly take photos of the damage, do not accept the delivery and contact us immediately so we can quickly resolve this for you.
We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.
We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.
Unfortunately, returns cannot be delivered in person to our depot, office or warehouse facilities.
If you need to arrange a return, please contact us for assistance and we will be happy to help.
Estimated Delivery Time Frame: Dispatched within 24-48H
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No 5 Star Reviews yet
Game changer. Mapped our unit so quickly. Great to have spotless floors everyday. Used it for about a month so far and it has been solid.
Jan 21, 2024
Very please at the moment with my new vacuum/mop. Seems to be cleaning well.
Jan 15, 2024
Mydeal had thr robot at the best possible price, easy to setup and awesome cleaning machine, very happy with purchase from mydeal.
Dec 12, 2023
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