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for eligible products
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Soft cosy and incredibly comfy, the DukeLiving Ergopedic Cloud 18.5cm Pillow Top Innerspring Mattress Medium (Single, King Single, Double, Queen) is like sleeping on a cloud. Made with memory foam this mattress conforms to your body providing personalised comfort and support. Designed with durability in mind this mattress comes with a 5-year warranty allowing you to rest easy. Available in 4 sizes.
Estimated Delivery Time Frame: Dispatched within 24-48H
Please note: Change of mind returns cannot be accepted for opened or used mattresses because of hygiene issues.
30-Day Returns Policy
We pride ourselves on quality and always do our best to ensure the product that arrives at your home is as you have read and viewed on our product page. We want to make sure that you always receive exactly what you were hoping for and that you love your purchase.
However, we do also appreciate that sometimes the product is just not right, or you may have a change of mind after placing your order.
If you do change your mind, we are here to help. You can return the product to us within 30 days of the date that you have received it and we will be happy to organise a refund for the product for you. (This does not include the shipping)
Your only responsibility here will be:
The process of returning the item is as follows:
Once the item has been received by our warehouse, we will proceed to refund the product price, less the return to sender fee.
Unfortunately, returns cannot be delivered in person to our depot, office or warehouse facilities.
If you need to arrange a return, please contact us for assistance and we will be happy to help.
Damaged in Transit
We do our best to package the products with the thought that they will be mishandled in transit and occasionally, items still are damaged in transit.
Not to worry, we are well aware that this can occur and are here to help resolve this as quickly as possible.
If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped), we ask that you kindly take photos of the damage, do not accept the delivery and contact us immediately so we can quickly resolve this for you.
We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.
If you notice the item has been damaged after receiving the item, once again, kindly take photos and contact us within 5 business days. We will do our best to remedy the issue as quickly as possible.
We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.
We are always here to help.
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This mattress is great quality. Very well made and very comfortable to sleep on. My purchase arrived very promptly from the day of ordering. I am very impressed with MyDeal. Shall purchase from this site again . Thankyou.
Jun 18, 2022
Comfortable, easy delivery
Jun 05, 2022
It’s for guest bed but seems comfy and firm
May 12, 2022
Very. Comfortable and highly recommend to anyone.and fast delivery
Feb 25, 2022
Very happy with the mattress. So easy to open out. Thanh’s
Feb 19, 2022
I love it nice comfy getting better sleep price was brilliant my partner loves it better than our old mattress
Feb 12, 2022
This is a great mattress for a spare bed for regular visitors
Feb 07, 2022
Great product. Very comfortable to sleep on, easy to unpack and fast delivery
Feb 03, 2022
Comfy and great value for money 🙂
Jan 18, 2022
Excellent product. Fast delivery. Very happy. Thank you ! 👌
Dec 17, 2021