DukeLiving Ergopedic Cloud Pillow Top Innerspring Mattress Medium (Single, King Single, Double, Queen)

DukeLiving Ergopedic Cloud Pillow Top Innerspring Mattress Medium (Single, King Single, Double, Queen)

80 Reviews 4.5 80 Reviews
Designed with ergonomics & chiropedics in mind, these innerspring mattresses provide the very best in support! Available in Single, King Single, Double & Queen sizes
Over 2,300 sold
Price
From $199
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24-48 hour dispatch
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Soft cosy and incredibly comfy, the DukeLiving Ergopedic Cloud 18.5cm Pillow Top Innerspring Mattress Medium (Single, King Single, Double, Queen) is like sleeping on a cloud. Made with memory foam this mattress conforms to your body providing personalised comfort and support. Designed with durability in mind this mattress comes with a 10 year warranty allowing you to rest easy. Available in 4 sizes.

Specifications:

Please note: Change of mind returns cannot be accepted for opened or used mattresses because of hygiene issues.

Package Contents

  • 1 x Mattress In A Box

Shipping Details

  • Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address
  • NOTE:
    • No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
    • Once payment is confirmed, items will be dispatched the next business day and will take 7-10 days to arrive

 

Christmas cut off date:
Please order by December 17, 2023 for the best chance of delivery before Christmas.

Dispatch closure:
We maintain regular business hours throughout the season, with the exception of public holidays and weekends.

Please note: Change of mind returns cannot be accepted for opened or used mattresses because of hygiene issues.

30-Day Returns Policy

We pride ourselves on quality and always do our best to ensure the product that arrives at your home is as you have read and viewed on our product page. We want to make sure that you always receive exactly what you were hoping for and that you love your purchase.

However, we do also appreciate that sometimes the product is just not right, or you may have a change of mind after placing your order.

If you do change your mind, we are here to help. You can return the product to us within 30 days of the date that you have received it and we will be happy to organise a refund for the product for you. (This does not include the shipping)

Your only two responsibilities here will be:

  1. The return shipping cost (to our warehouse)
  2. The item must be returned in ‘as-new’ condition

Requirements of ‘as new’ condition are as follows, the item must:

  1. Not be used
  2. Not be assembled
  3. Not be damaged at all
  4. Packed in all the original packaging
  5. Packaging to not be damaged
  6. Include all unopened tools and hardware
  7. Include assembly instructions

We do have some excluded products from our 30-day return policy:

  1. Clearance items
  2. Mattresses

The process of returning the item is as follows:

  1. Inform us of your intent to return the item via the contact us link
  2. You will need to organise to return to the sender
  3. We will keep a look out for the returned item
  4. Once arrived, our inspections team will assess the ‘as new’ condition of the item
  5. If confirmed that the product can return to stock, we will process the refund on the product (excluding postage) and notify you
  6. If the product is damaged or cannot be returned to stock, we will process a partial refund and notify you

Unfortunately, returns cannot be delivered in person to our depot, office or warehouse facilities.

If you need to arrange a return, please contact us for assistance and we will be happy to help.

Damaged in Transit

We do our best to package the products with the thought that they will be mishandled in transit and occasionally, items still are damaged in transit.

Not to worry, we are well aware that this can occur and are here to help resolve this as quickly as possible.

If you receive an item that looks like it could have been damaged in transit (the protective carton is damaged/dented/ has holes/open/wet/looks like it has been dropped), we ask that you kindly take photos of the damage, do not accept the delivery and contact us immediately so we can quickly resolve this for you.

We will take the necessary steps to send you a replacement item as quickly as possible and ensure that the damaged item is returned to us.

We pride ourselves on helping you with your order at every step of the way and work hard to make sure we meet your expectations both from a product and service quality perspective.

We are always here to help.

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Estimated Delivery Time Frame: Dispatched within 24-48H

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Reviews (80) Add Review

No 5 Star Reviews yet

  • Great value for money

  • Great value mattress for the price , perfect for our 8 year old upsizing to a double bed. Very comfortable suited to a child or younger teen. Fits the ‘Artisse Wooden Yumi’ double bed frame perfectly which we also purchased from My Deal. Fast delivery even during peak Xmas period. Great to be able to purchase with ‘everyday rewards dollars’.

  • Great packaging and very happy with the quality of the product. Also very comfortable

  • Extremely soft. It’s like sleeping in the clouds. I loved it

  • Easy to order, great description and quick delivery. Also very comfortable.

  • Great value for money. Arrived quickly and kids loved watching it grow!

  • Good value for money

  • Very very happy with mattress so comfy

  • We purchased this for our teenage daughter and she loves it. She’s been coming downstairs refreshed each day saying she’s had the best nights’s sleep

  • The mattresses came in small boxes so I was worried they weren't going to be thick. But after removing from the vac seal they set thick and are the perfect comfort level.

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