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Notes: The robotic vacuum cleaner is not acceptable for carpets. It is suitable for the smooth and smooth ground to work freely.
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Once you’ve placed your order, your order will be dispatched in the next business day.
We deliver by Australia Post or our Courier service, depending on your location and the size of your parcel. Delivery time is generally 3-7 business days and may take 2-3 extra days for rural areas. If you don’t receive your order within this timeframe please contact us urgently. Occasion delays can happen in transit or at busy times such as Christmas. We will try our best to resolve the situation and arrange for you to get your shipment as quickly as possible.
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
Damaged/Faulty on arrival
Once you receive the damaged or faulty item, please take a photo or video and send it to us as soon as possible. After we check the photo or video, if the product is faulty or defective on arrival we will offer you, replacement or full refund.
Estimated Delivery Time Frame: 3-10 business days
This is such a silly little machine I am finding it difficult to understand how it ever got to the manufacturing stage let alone selling it on the international market. I bought it because I thought it would clean up the floor in the kitchen while I eat my meal. But no. It's range is so small that you have to baby sit it and nudge it along. I could sweep the floor faster with the broom. It's a total waste of money. I wish the Chinese would get their act together and start producing something that actually works. It's such a shame it's useless. The design has potential. So this is a minus one star review on this particular product.
Jan 13, 2025
worked twice. covered same space over and over. Drive wheel ceased to function even though motor running. Cant fix as wheel is in sealed unit.
May 31, 2023
For the price I paid it does the job At least it gets the cat hair Easy to use/charge /clean
Apr 10, 2023
Love it. ES330 Touch Launch Robotic Vacuum has seriously made having a clean floor so much easier. I can just switch it on close the door and take my dog for a walk. No more dog hair, no more battles between my dog and the vacuum cleaner.
Nov 03, 2022