Costway Folding Lounge Sun Lounger Chaise Chair on Wheels Outdoor Patio Deck Chair Lounger w/ Collapsible Footrest
Warranty Policy
Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.
NOTE: All our products come with a 12-month warranty.
We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.
Returns Policy
Before you return the products, please check the following requests carefully:
1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.
2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.
3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).
4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.
5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.
6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.
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Bought as a gift and very happy with the quality for the price and the comfort
Dec 08, 2023
These chairs are little beauties. I bought 2 having to replace much more expensive loungers which did not last a year of a QLD Summer. Have been recommended by a friend to these who has had hers for over 5 years..they look terrific around the pool and are a very comfortable shape. Fully assembled so no work. Very fair price for a terrific product.
Aug 21, 2023
Very comfortable & easy to move around
Nov 21, 2022
Comfortable easy to clean convenient to have wheels
Jun 28, 2022
Quality product for a reasonable price. Sturdy, very comfortable with cushions we purchased. Easy to unfold. Adjusting the chair back is a little tricky.
Jan 11, 2022
good solid lounger would have been nice if it had a lounger cushion
Dec 15, 2021
My deal is a trustworthy place to buy stuff, they solve the issue very quickly and reliable. The chaise is very comfortable and odourless.
Jan 13, 2021
Great product
Apr 17, 2020
Not of very high quality but good enough for purpose. Happy with it.
Mar 12, 2020
Very happy with purchase, exactly what was advertised.
Jan 11, 2020
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