Shipping Details

We use Australia Post for all deliveries.

At Luna’s Scrapbooking Supplies, we understand that sometimes things can go wrong. We are bound by the Australian Competition & Consumer Commission ACCC.  Below outlines some but not limited to your rights as a consumer.

An item may be returned if it was originally purchased from Luna’s Scrapbooking Supplies

*It is faulty or is not of an acceptable quality

*The item is not fit for its intended purpose

*We do NOT accept Change Of Mind Returns.

***While we take all reasonable steps to provide accurate colour samples, colour variations may vary from what is displayed online compared to the actual physical product, therefor, we do not accept returns for this reason.

*All returns MUST be approved by Luna’s Scrapbooking Supplies PRIOR to them being returned. A return will not be accepted if we have not provided this authorisation.

*All return postage costs are the responsibility of the customer.  If Luna's Scrapbooking Supplies confirms that the product does have a problem we will then reimburse you the postage costs.  Please keep your receipt for proof.  Luna’s Scrapbooking Supplies will not accept any liability for damage or loss of goods returned to us whilst in post.  Any returns arriving COD or collect will be refused.

Shipping Policy

*Your signature may be required upon delivery.