Luxury 100% Cotton Velour Bathrobes Unisex

We have a 7- day return policy, which means you have 7 days after receiving your item to request a return or exchange.

Change of Mind returns are not accepted at this stage. Kindly select your purchase carefully.

Damages and issues
In the unlikely event that you purchased goods which are damaged or defective. the goods shall be replaced, repaired or refund will be offered to you for the amount of purchase. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you.

Warranty Claims:

Most of our products are supported by a 6 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.

Exceptions / non-returnable items
Certain types of items cannot be returned like -

• Products described as "made to order"
• Mattresses, bedding, pillows and sofa covers
• All forms of clearance stock 
• Clearance items on sale
• Personalized items
• Gift Cards
• Orders for commercial or non-domestic use
• We can not accept returns of Hygiene essentials
• Any order received with incorrect or incomplete address details entered by the buyer, no responsibility will be taken as result, however we will try our best to sort it out for you. 

Shop with peace of mind

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