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Seller Profile

Lux Living Australia

2 product reviews
Beautiful, High quality, Comfortable, Ethically manufactured Bedding, Bath & Home products at best prices. Over 10 years experience, based in Sydney, Australia, our team is dedicated to providing great quality products for your home with reliable shipping and great customer service.. We only select the finest products and aim to exceed customer expectations while offering the most competitive pricing.
 

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  • Sonia CharlesVerified buyer

    Even better than website image shows…very happy. Thank you.

    Feb 18, 2024

  • JacquelineVerified buyer

    looks good great feat thanks

    Jan 07, 2023

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Shipping Details-

We have tried to keep the shipping as minimal as possible. Buy bulk to save on shipping.

Australia - Flat $10 for orders (excluding Bulky Products) under $149 and Free above $150. 

New Zealand - Flat $25 up to orders $199 and $15 above $200 (excluding Bulky Pruducts). 

For Bulky products (Quilts/ Comforter/ Pillows) - 

Australia - $12 Flat

New Zealand - $25 Flat

Once you have placed your order you will receive Order confirmation and Tracking number in your email when its processed within 4-7 business days.

We use Australia Post, Direct Freight & Courier Please as our shipping partner.

Due to current restrictions we are experiencing delays. With some orders deliveries may take a little longer than usual. We are doing everything we can to get your order to you as quickly and as safely as possible. We appreciate your understanding.

We have a 7- day return policy, which means you have 7 days after receiving your item to request a return or exchange.

Change of Mind returns are not accepted at this stage. Kindly select your purchase carefully.

Damages and issues
In the unlikely event that you purchased goods which are damaged or defective. the goods shall be replaced, repaired or refund will be offered to you for the amount of purchase. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right for you.

Warranty Claims:

Most of our products are supported by a 6 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.

Exceptions / non-returnable items
Certain types of items cannot be returned like -

  • Products described as "made to order"
  • Mattresses, bedding, pillows and sofa covers
  • All forms of clearance stock 
  • Clearance items on sale
  • Personalized items
  • Gift Cards
  • Orders for commercial or non-domestic use
  • We can not accept returns of Hygiene essentials
  • Any order received with incorrect or incomplete address details entered by the buyer, no responsibility will be taken as result, however we will try our best to sort it out for you.