Shipping Details

• Please allow 2-10 business days for delivery

• Please order by 10th Dec 2024 for the best chance of delivery before Christmas

• Our warehouse is closed between 13th Dec 2024 and 5th Jan 2025 Please allow additional days for delivery for orders placed during this period

• No delivery to PO Box addresses, islands or off-shore locations

• NOTE: Please note that majority of our items are flat packed and require some sort of assembly - instructions will be provided with all products. Please be advised that the delivery & pickup does not include assembly, items are delivered & picked up in their original intended form unless negotiated upon invoicing. The company reserves the right to charge an assembly fee if required.

• We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

Warranty Policy

All our brand new products will come with a-12 month warranty, covering both structure and material. Please be advised that structural warranty does not apply to scratches, bumps, blemishes, fabric or leather detailing and anything relating to small damages.

If problems arise after delivery, the company reserves the right to charge a service or service call fee, if customers were to return goods for repair or require a member of staff to visit their premises. If items are covered within their warranty period and problems were indeed a manufacturing fault, then the company shall bear all expenses provided the goods were returned at the customer's own transportation costs. If an outcall is required, then the company still reserves the right to charge a service fee.

Refund Policy

When committing to a purchase, choose carefully. Our company policy states we do not automatically give a FULL REFUND or REFUND OF DEPOSIT by: changing your mind, misunderstandings, difficulties with assembly, or if the product differs from your expectations.

Customers are encouraged to report any faults and issues in writing as soon as it's detected. The company will try the best to resolve the issue together with the customer. The company reserves the right to charge a service fee if repair or services are required.

When an invoice has been generated, a transaction has taken place where you have committed and understood the conditions above. Please keep your receipt and invoice as proof of purchase.