Original Sony Dual Shock Gamepad - Refurbished with aftermarket parts
Seller Warranty: 6 months
Comes with generic box and a generic cable
NB This is Refurbished Orginal Sony PS4 Dual Shock Gamepad
Free Shipping
Australia wide free delivery within 5 to 10 days
The orders placed before 8 am (AEST) will be dispatched within 24 to 48hrs (Business days only).
Delivery varies by location, please see the expected timeframe to receive your product below:
If you are unavailable at the time of delivery re-delivery fees may apply.
Returned to Sender (RTS) due to an invalid address then a re-delivery cost will incur.
Transit Issue/No Tracking update
The tracking number is provided to you once the package has been dispatched from our warehouse. The tracking number will come live and show movements of the package only when it gets scanned by the courier company in the depot or parcel facility. Please note, in case the tracking is not showing up any updates after 48hours please contact us immediately so that we can reach out to the courier company and get it resolved to ensure you have good customer satisfaction.
Product undeliverable
A product can be undeliverable due to multiple factors, our team will contact you through email to resolve the matter.
Returned to Sender (RTS)
If a product has been RTS, it may be because of the following reasons, Invalid address: Please make sure the address provided by the customer is always correct. The seller does not hold the responsibility for address validation at our end. If the product gets Returned to Sender due to an invalid address then a re-delivery cost will incur. If the customer wants a refund, then a one-way shipping cost along with 15% restocking fees will be deducted.
Delivery Rejected by Receiver:
If the item is rejected by the receiver, then the order is considered as a change of mind following which shipping, as well as restocking fees, will be deducted. Please note, if an order is a gift purchase, it will be considered the same way as normal orders.
Unsuccessful Delivery
By default, the packages will be dispatched with the status "Authorized to Leave (ATL)". However, this cannot be the case if the product value is high or if the courier company delivery driver does not find a safe place to drop off the package. In such cases, the package will be taken back either to the post office or depot or a parcel collection centre of the carrier company after leaving the calling card in the mailbox.
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30-day change of mind policy. If at any time within the first 30 days from the purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Warranty Claims:
Most of our products are supported by a 12-month warranty. This warranty covers all manufacturing faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.
Estimated Delivery Time Frame: 2-8 business days