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OTANIC ? Synthetic Turf, Brings You a Relaxing Life
Supreme version - 45mm thick & 4 tone colour mix
Still fighting with ashes on grass that stick for months?
Still expelling your dogs playing on the wet?
Still having your kids playing on unprotected bare dirty ground?
Still worrying about insects and applying repellant on your little babes?
......
Choose Otanic? synthetic turf, and say no to the messes.
This supreme version is not only by far the most realistic artificial grass we offer but also across the market. It has unparalleled quality and durability whilst fitting in perfectly to any garden, creating a feeling of natural lawn. Its 4 tone colour mix in gloss finish and 45mm pile height mean that it mimics a real lawn perfectly. It?¡¥s the best of both worlds offering that realistic look without compromising on any of the benefits of artificial grass.
Our artificial grass has responsible sourcing of raw materials: PE from BASF, the world's largest chemical producer; and latex from Sinopec Group, the world's largest petrochemical conglomerate. Thus our turf is certified by SGS for lead free (under RoHS Directive) and UV resistent, CE for toy safety and flammability, and SVHC (under REACH Regulation) for substances of very high concern.
You don't need to worry about insects breeding on the grass, burnt grass that can't be removed for months, worn grass causing unprotected bare ground and water accumulations. And the most fabulous is setting your hands free on previous weekends!
Look at our listing photos, our synthetic turf does add a delicate touch of green to your household and commercial a?osphere. Backyards, balconies, steps, swimming pool decoration and rooftops, conference rooms, wall of front desk, pantries, cultural walls and floor of the gym.
Don't limit your creativity, look at those who putting the grass on building exterior walls, shaving it as an icon, decorating it as a person riding bike, or even sticking it on the car.
Kind reminder: Tapes and pins are optional purchase. Artificial grass itself doesn't include tapes and pins.
Features
* Looks incredibly natural and perfectly manicured
* Authentic feel and touch
* Can cut into desired shape easily
* CE tested fire retardant, but not flammable
* Wear resistant, no worries about bare ground
* No water accumulates
* SGS certified for lead free (RoHS Directive)
* SGS certified UV resistant, anti-fading yarn
* CE certified for toy safety and flammability
* SVHC certified (REACH) for substances of very high concern
* Optimum drainage yarn
* Mowing and watering free
* Money, time and labour-saving
* Can be glued/pegged down or used loose laid
* Children and pets friendly
* We don't remove SRB latex or non-woven cloth to save costs
* 3-step easy installation
* PE from Sinopec Group, world's largest petrochemical conglomerate
* Latex from BASF, world's largest chemical producer
* We don't use PP to save costs, PP can not last for 1 year
* Genuine lab certificates attached
Specifications
* Pile height: 35mm
* Gloss finish
* Grass: Polyethylene (also known as PE, which is way durable than PP)
* Backing: SRB latex + Non-woven cloth + Bonar-base cloth
* Machine gauge: 3/8inch (denser than 5/8inch)
* Tufted Density (d/M2): 15750
* Stitch Rate (/10cm): 15
* Yarn Denier (dtex): 13600
* Product sizes: 2m X 5m
* Colour: 4-colour summer grass
Kind advice on tapes and pins:
* Draw a demo of the turf combination before buying tapes
* Keep every two pins in 30cm to 50cm, and calculate the quantity
Package Contents
* Synthetic Turf in 10 Square Meter Roll x 1
* User manual
Once payment is confirmed, items will be dispatched within 1 business day.
All items are dispatched from our warehouse in Melbourne. We currently dispatch only to addresses within Australia. Delivery will take between 3 and 8 business days after dispatch, depending on your location. Remote areas will require longer delivery time.
Once your order is shipped, you will receive a notification containing tracking details. There might be multiple tracking numbers if you purchase more than one item. Please contact us if your order is not delivered within the mentioned time frame.
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In addition to your statutory rights, Aussie Union offers a 12-month warranty on all products used for private household use from the date of purchase (unless noted otherwise). Aussie Union warranty as outlined above and below does not limit or restrict your statutory rights under Australian Consumer Law.
The Aussie Union warranty does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. The Aussie Union warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by Aussie Union to provide service.
Until the nature of any fault is determined, the resolution Aussie Union can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full product refund via the original payment method or a replacement product. In the case of a minor failure, the Aussie Union warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Warranties do not apply where items are resold/rented for the purpose of profit.
Should you wish to claim a warranty on your item, please follow the process outlined in the Return section.
We accept returns. Please contact our customer service team immediately if:
• You changed your mind and wish to request a return
• Your product was damaged during transit
• You wish to make a warranty claim for any product you have purchased
• You are not satisfied with any product that you have purchased.
Please note that you must comply with all returns instructions provided to you via your registered email address. All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Applicable freight fees and a 10% re-stocking fee will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product, or orders cancellation while in transit.
Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorized, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
Aussie Union may not accept the warranty claim in cases where the buyer has contributed to the failure or been misleading in their description of their issues. In these instances, where freight costs were incurred by Aussie Union to return your item for inspection, reimbursement to Aussie Union may be required prior to releasing the goods. The item is also to be returned to the buyer at the buyer’s expense.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Shipping fees include postage and handling fees. If you have selected registered post, tracking numbers when your order is dispatched.
We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.
Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.
Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.
Some products may be dispatched in more than one carton. We currently dispatch only to addresses within Australia.
We aim to dispatch all products within one business day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund and a 10% re-stocking fee will apply.
Buyers must agree with the above postage and handling terms before purchase.
All items are dispatched from our warehouse in Melbourne, Australia.
Under normal conditions, delivery will take between 3 and 8 business days after dispatch, depending on your location. Remote areas will require longer delivery time. Shipping fees include postage and handling fees. If you have selected registered post, tracking numbers will be provided when your order is dispatched. Please use the tracking number to track the delivery status of your order.
Please allow 1 - 2 business days for the tracking number to appear on carriers’ website. Parcels carried by Aramex in most cases would skip the initial scan to speed up the delivery, you may not be able to track the item until it is scanned on the date of delivery.
We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.
Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.
Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.
Some products may be dispatched in more than one carton, especially the bulky item.
We currently dispatch only to addresses within Australia.
We aim to dispatch all products within one business day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund and a 10% re-stocking fee will apply.
Buyers must agree with the above postage and handling terms before purchase.
Estimated Delivery Time Frame: 2 - 7 business days
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