Shipping Details

Delivery varies by location, please see the expected timeframe to receive your product below:

Metro: 1-4 business days

Regional: 1-10 business days

Please bare in mind, that we are dealing with a 3rd party company Australia Post. The above times are an estimate. 

All products posted, will have a tracking number. All products will be posted with 48hrs of order.

Change of Mind Returns:

PPD hydration and MyDeal want you to love your PPD  product so if you are not completely satisfied with your purchase let us know.

PPD products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

• Postage is paid by the customer
• The product must be returned in the original packaging, accessories included and not used.
• We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
• Fees may apply

Warranty Claims:

PPD products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. This does not include accidental damage. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.

PPD Hydration wants you to enjoy your newest family member, any issues, please contact us to discuss any issues.