Tanren Network Pty Ltd offers a 30-day return-exchange-refund policy on all products unopened or unused and returned in its original condition. Customers must present original sales receipt for all returns and exchanges.
- Please note these special specifications:
1) Refunds will be credited back to the original method of payment. 20% restocking fee will be charged.
2) For damaged or defective merchandise return, we'll refund the original price of the item.
3) The return policy does not cover damages caused by misuse, abuse, incorrect assembly, irregular maintenance and physical damages.
4) Tanren Network Pty Ltd reserves the right to refuse any return or exchange under certain conditions.
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