Estimated Delivery Timeframe: 1-10 Days
Delivery information before Christmas:
*We use Auspost Eparcel and Auspost Express. Please refer to Auspost for delivery time range
WARRANTY
The warranty period commences from the date of sale of the product by a retailer to the consumer. Product are covered by a one year warranty, excluding consumables, such as brushes, mop pads and batteries, unless deemed faulty. Should you require warranty work to be performed within the warranty period, present your dated proof of purchase to your place of purchase.
This warranty:
(a) covers the product against faulty materials or workmanship
(b) covers the replacement of parts, the repair labour used, a refund of the price of the product or other compensation for the remainder of the warranty period.
CONSUMER GUARANTEE
For Products sold in Australia, this warranty is subject to the Competition and Consumer Act 2010.
For Products sold in New Zealand, this warranty is subject to the Consumer Guarantees Act 1993.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law and the New Zealand Consumer Law.
For major failures with the service, you are entitled:
1. To cancel your service contract with us; and
to a refund for the unused portion, or to compensation for its reduced value.
2. To choose a refund or replacement for major failures with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
Gearbite.com.au provides the warranty in relation to any product (and any accessory supplied with it) sold by Gearbite that has been purchased in Gearbite.com.au when the product is determined by Gearbite to have a defect in its material or workmanship.
RETURN & REFUND
You may return any product you have purchased to us, that is not faulty, in its original condition within 30 days from the date it was purchased, and receive a refund (minus any shipping paid). In order to take advantage of this, you can return your item(s) with proof of purchase:
(a) Simply fill in the details on the Return Form located when you initiate a return through your account and your postage label will be emailed to you
(b) Attach the label and return the item(s) to us in the same condition it was received and if possible with all packaging.
If you would like to return your purchase for any reason, details of our returns guidelines are outlined below. If returned goods do not meet these criteria, a refund will be declined and we will return the products to you.
Registered users can print the postage label, view Return Requests and Status of each Return from My Account. Please ensure you are logged in when you request your Return.
PAYPAL
All orders purchased using PayPal must be returned through our online store, for a refund only. Orders made with PayPal may not be exchanged in-store and must be returned online for a refund.
REFUNDS
We will issue a refund for the price you paid for the products within 10 working days of the date we receive the returned item(s). All products must be in an undamaged, unworn condition with all labels and product swing tags attached for you to be able to return them. If the returned goods do not meet these criteria, a refund will be declined and we will return the products to you.
FAULTY PRODUCTS
Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within a reasonable period from the time of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
If you think a product is faulty, please contact us and our team will assist you with organising to return the product. If the item is deemed faulty, we will either issue a refund for the price you paid for the product or, if you wish, provide a replacement.
Where possible, please use or include with the product being returned, all original packaging and labels.
CONTACT US
If you have any questions, please get in touch HERE.
Estimated Delivery Time Frame: 1-10 business days
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Absolutely love this! Works really well and I was stunned at how effectively it operates.
Jan 13, 2022
I’ve used this product a number of times both vacuum and mopping. It’s works great. Would love to have the ability to save more than one map, but it does what it says. Love it!
Jan 06, 2022
Great price and a great product. Works brilliantly. I haven't figured out the app yet but it goes everywhere without it. Mop also works better than any other methods.My only misgivings is I did not think about our second storey and this version does not have the capabilities of having both in it's mapping.
Nov 17, 2021
I am very impressed with the Dreame robot vacuum mop cleaner .I have 2 other brand robot vacuum cleaners but this one does what it says in the description.I have used it for 2.5 weeks now and used the mop facility and I am very happy with the performance of the Dreame robot vacuum mop cleaner
Oct 20, 2021
Forget the $1000 robo vacs this unit is excellent. Works just as suggested both vacuuming and mopping worked a treat. Activated the unit on what looked like clean porcelain tiles and it half filled the hopper. I intend on getting another so I can leave it set up upstairs. Unit also will do multiple rooms, under beds and wall units etc. Absolutely brilliant!!!
Oct 19, 2021
The F9 is amazing. My floors are spotless... Easy to use mop and vacuum. It says vacuum 3 times before you mop, I thought this was excessive but I did this and believe me, it found dirt everywhere. I then mopped and my floors look amazing. I would definitely recommend F9
Oct 19, 2021
Love this Robot Vaccuum. It cleans so well and so easy to set up. I can go to work knowing my floor will be cleaned. Mops as well.
Aug 11, 2021
I’ve used it in my very large house with 3 dogs and 1 cat and found it very efficient and does a great job picking up pet hair 🙌🏻
Jun 27, 2021
Only had it a week but so far it’s been working out fantastically
Jun 18, 2021