Warranty Policy
Most of our parts and accessories come with an Australia wide 2 year / 40,000km warranty. Cconditions do apply, please contact us for more information if required.
All new Genuine Mazda items purchased from us can be warranted at any Mazda dealer throughout Australia for your convenience.
30-Day Returns Policy
We will replace or refund all faulty goods, even though they are thoroughly checked before leaving our premises. We offer returns for most Brand New items within 30 days of purchase for a refund minus a restocking fee* and any shipping costs. If you'd like to return an item, you must send us a request within 30 days of purchase and obtain an approval from us prior to sending the item back.
*Restocking fee is calculated according to the item price. For items sold at $50 or under, a restocking fee of $5+15% applies. For items sold above $50, a restocking fee of $10+5% applies. A restocking fee applies to change of mind returns and returns due to buyer's errors.
You must return items in new condition with all original tags attached and all original materials included with the shipment together with the invoice issued by Berwick Mazda. You must ship your items within 14 days after your return request is approved. We inspect all returned items. Please try your best to maintain items in pristine condition, all items returned must be in the same condition as they were delivered. Return shipping is at the buyer's cost. The buyer is also responsible for any loss or damage incurred during transit.
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