Shipping Details
We provide delivery services to residents in all areas of Victoria, New South Wales, South Australia, Queensland, Brisbane, Western Australia, and Tasmania.
The shipment of your product will only occur once we have received full payment. We aim to dispatch all available products within 2 working days. As part of our service, we offer complimentary curbside delivery across Australia. Please ensure that someone is available to assist with the delivery on the scheduled day.
For freight deliveries, the estimated delivery time is as follows:
WARRANTY
Our equipment is built to last, we stand behind every product that we sell. Customer satisfaction matters a great deal to us. We offer up to 7 years warranty to you to show our commitment to premium quality.
MATRIX FITNESS WARRANTY
Frame (not coating)7 years warranty
Matrix Home Use
Motor 5 years
Parts 2 years
Labour 2 years
HORIZON WARRANTY
Frame (not coating) 5 years
Motor 5 years
Parts 2 years
Labour 1 year
TEMPO FITNESS WARRANTY
Frame (not coating)5 years
Motor 2 years
Parts 1 year
Labour 1 year
We do not accept cancellations, returns or refunds due to change of mind. On rare occasions, if a change of mind request is approved, an admin fee of $199 + GST will incur. The buyer will also be responsible for any courier charges for returned products.
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