Aimall Pty. Ltd.

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Shipping Costs

• Standard Shipping Within Australia- Flat Rate $6+ $1/item

• Most products are shipped by Australia Post, Sendle, PFL Logistics, and Courier Please.

Handling Time

• All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping times

• Standard delivery usually takes 2 - 6 business days depending on your parcel destination (8-10 business days for western states and remote areas).

• Please expect delays on holidays or during high-volume seasons.

For a perfect fit, measure your body as follows:

• Bust: Measure around the fullest part of your bust.

• Waist: Measure around your natural waistline.

• Hips: Measure around the fullest part of your hips.

Care Instructions

To ensure your garments maintain their best quality:

• Wash: Machine wash in cold water, gentle cycle.

• Dry: Tumble dry on low heat or hang dry.

• Iron: If needed, iron on a low setting.

• Dry Clean: Only if recommended on the tag.

• Storage: Store garments in a cool, dry place away from direct sunlight.

To maintain the beauty and longevity of your jewelry:

• Cleaning: Use a soft, lint-free cloth to clean your jewelry. Avoid using chemical cleaners which can damage the materials.

• Storage: Store jewelry in a dry, cool place, preferably in a lined jewelry box or pouch, to prevent scratching and tangling.

• Wearing: Remove jewelry before participating in physical activities, swimming, or showering to prevent exposure to harsh chemicals and physical damage.

• Chemicals: Avoid contact with perfumes, hairsprays, lotions, and other chemicals that may tarnish or damage the jewelry over time.

Material Specific Tips:

• Silver: Polish silver jewelry regularly to prevent tarnishing.

• Gemstones: Handle gemstones with care to avoid scratching.

Return is accepted within 30 days after the buyer receives the item.

If the item is defective upon receipt, the buyer has up to 30 days from the date of receipt to exchange it for a new one.

If the buyer changes his mind, we accept the return of the item in resellable condition. If the order is made by mistake and the package is opened, it won't be covered by our return policy.

The buyer is responsible for return postage costs.