Seller Profile
Thank you MyDeal once again for the seamless online ordering process and buying experience!
Oct 02, 2024
Thank you!
Sep 03, 2024
my daughter loves her new potty with in 3 days she did a number 2z Let’s hope she keeps it up
May 25, 2024
Great product solid bowl
May 20, 2024
It is very useful for me for driving
May 04, 2024
Item delivered fast and exactly as per description
Apr 06, 2024
I gave them as gifts and both recipients are extremely happy
Mar 29, 2024
Good value and works well in my 7 inch air Fryer. Some accessories I'll never use, the bread rack. The print is tiny on the magnets. But the other parts make it a good buy. Very fast delivery thank you.
Mar 06, 2024
Great hight and size for dog toys
Feb 05, 2024
So far seems very good. Good support and cool
Jan 26, 2024
Normally an item takes 3~8 business days to arrive, maybe a little longer when it comes with holidays
1. Warranty Policy
We offer a 12-month manufacturer's warranty from the original purchase date against defects in materials and workmanship.
Coverage Includes:
Manufacturing flaws
Material defects
Functional failures under normal use
Exclusions:
Damage from misuse, accidents, or unauthorized modifications
Wear and tear from improper maintenance
Non-compliance with product instructions
Warranty Claims Process:
Contact our Customer Service Team with:
Order number/proof of purchase
Detailed defect description + photos/video
We may require product return for assessment
Valid claims will receive (at our discretion):
Repair | Replacement | Refund
Note: This warranty supplements your statutory rights under Australian Consumer Law.
2. Returns Policy (Change of Mind)
Eligibility Requirements:
Request must be made within 30 days of delivery
Product must be:
Unused/unopened
In original packaging with all accessories
Resalable condition
Process:
Contact us for Return Authorization (RA) number
Securely repackage with RA number visible
Return to specified address using tracked shipping
Refund issued within 5 business days of receipt
Customer Responsibilities:
All return shipping costs
Risk of transit damage/loss
Non-Returnable Items:
Customized/special order products
Hygiene-sensitive items (unless faulty)
3. Faulty/Damaged Goods
Items arriving damaged or defective are covered under our Warranty Policy - contact us immediately for resolution.
Australian Consumer Law:
Our policies operate in addition to your statutory rights for guarantees regarding acceptable quality and fit-for-purpose products.
Key Features:
ACCC Compliance - Explicitly references statutory rights
Clear timelines and condition requirements
Step-by-step processes for both warranty and returns
Cost responsibilities defined
Modern provisions for digital evidence (photos/video)
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