Seller Profile
I bought this thinking it would not last that long and it would not look great. It turns out I am wrong, I did not expect this thing can hold a basket for my dirty clothes along with many work clothes that I will use again. I recommend you buy the item as it fits the description and it has not disappointing me so far. 10/10 would buy another item from this online shop when there is a sale!
Jun 24, 2025
It took my son at least 2 & half hours to put together overall good queen bed frame
May 22, 2025
Still in box so I don’t know what it’s like and will be until other renovations are completed
May 16, 2025
The pads have been a good send keeping me mentally sane instead of wetting myself all of the time. This stops this from happening as long as I don't forget to change when it's full
May 10, 2025
Tends to tear
Apr 29, 2025
I bought this as a present.
Mar 28, 2025
Brought this a month ago , then brought the matching water filter and tub , works great the only thing with the machine it doesn’t keep the water cold , apart from that very happy with it
Mar 16, 2025
These collapsible crates are the best! We use ours in our car to hold our shopping bags in place so they don't roll around our station wagon. We also take them to the farmers market to fill with all the good stuff. The staff and customers there were very impressed with our crates and what they hold. I think I have drummed up some for purchasers. We just love them. Collapse really well and are very sturdy when erected.
Mar 06, 2025
Good product
Jan 24, 2025
I bought this few weeks aga nice looking cupboard
Jan 15, 2025
Orders are dispatched from our Matraville (NSW) and West Melbourne (VIC) distribution centres within 2 business days of receiving full payment.
We partner with trusted carriers to ensure reliable delivery, including:
Aramex
Team Global Express (Toll)
Direct Freight Express
Hunter Express
Couriers Please
Tracking details will be available in your order history within 72 hours of dispatch (excluding weekends).
Please monitor the tracking link provided. If you’re not home during delivery, carriers may:
Leave a calling card
Attempt redelivery, or
Request collection from a local depot or collection point
If the parcel is not collected within the carrier’s timeframe, and is returned to us as unclaimed, your order will be refunded minus the cost of outbound freight.
Please note we cannot deliver to:
PO Boxes
Parcel Lockers
Australia Post facilities
In addition, the following postcodes are excluded from our delivery service:
0885, 2222, 2449, 2818, 2827, 2829, 2836, 2839, 2874, 2898, 3724, 4477, 4490, 4626, 4822, 4871–4899, 6044, 6209, 6224, 6290, 6442, 6536, 6562, 6707, 6713, 6725, 6728, 6743, 6751, 6753, 6754, 7255, 7256, 7258, 7260 or any off-shore Islands or external territories.
Please be aware that our order processing system is fully automated.
Once an order has been placed, it cannot be cancelled, amended, or changed.
We kindly ask that you review your order carefully before confirming your purchase.
We understand that sometimes purchases don’t go to plan. If you change your mind, you may request a return within 14 days of delivery, subject to the following conditions:
To be eligible for a change-of-mind return:
You must notify us in writing within 14 days of delivery.
The item must be:
Unopened
Unused
In its original, undamaged packaging
You must provide clear photos showing the item meets the above conditions.
All returns must be pre-approved and sent using our nominated courier. We do not accept returns delivered directly to our warehouse.
⚠️ Note: Photos are used for preliminary assessment. Final eligibility is subject to inspection upon receipt of the returned item.
Once the item is returned and passes inspection, we will issue your refund to the original payment method within 5 business days.
The following will be deducted from your refund:
Original outbound shipping costs
Return shipping costs (if prepaid by us)
A 15% restocking fee (minimum $15)
For hygiene and safety reasons, change-of-mind returns will not be accepted, even if unopened, for the following:
Bedding and linen items, including:
Pillows
Sheets
Duvets, quilt covers
Mattress protectors
Furniture that has been assembled or disassembled
Health and beauty products (e.g. nappies, creams, wipes)
Items in vacuum-sealed or blister packaging
Any product that has been used, repackaged, or is not in its original condition
If your order arrives damaged, please contact us promptly and provide the following:
Photos of the outer packaging
Photos clearly showing the damage to the item
Where possible, we will provide replacement parts. If the issue cannot be resolved, we will arrange a return and full replacement or refund.
All of our products are covered by a statutory warranty under Australian Consumer Law.
If your product develops a fault:
Contact us with a detailed description of the issue
Include supporting photos or video
We will assess the claim and, where applicable, arrange a repair, replacement, or refund.
🛑 Faults caused by misuse, weather damage, or commercial use are not covered unless otherwise specified.
Some products may include a manufacturer’s warranty — we recommend registering your product on the manufacturer’s website where applicable.
Product images are provided for illustrative purposes. Actual colours, textures, dimensions and materials may vary slightly due to:
Individual monitor settings
Lighting conditions
Natural material variation
Props, accessories or additional items shown in images are not included unless explicitly stated in the product description.
Please contact us before purchasing if you require clarification.
By placing an order with us, you acknowledge and agree to the terms and conditions of this returns and warranty policy.
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