Seller Profile
No 5 Star Reviews yet
I brought this two weeks a go love the size cook perfectly love it
Jun 22, 2025
Great product
Jun 15, 2025
These lights are very bright, excellent in my reading lamp as I have poor eyesight- I purchased four 10 years ago and they are still working. Strongly recommend.
Feb 09, 2025
What a little cutie! Perfect for single cooks.
Feb 03, 2025
I bought this for my Son to put in his work Ute . What a perfect little device !
Dec 28, 2024
Loving my Birks, so comfy and supportive
Dec 13, 2024
It took awhile to come, but the kettle was worth the wait. The kettle is made of glass with a metal lid and bottom. So there is no plastic touching or contaminating the water. The choice of end temperatures from 80°c to 100°c is a great feature. The kettle automatically keeps the water at your set temperature for 4 minutes (or as long as you want). So you don't have to keep reboiling the water. So this kettle can also act like a mini urn. Because of its old fashioned shape, you can put a tea cosy on it for your next tea party.
Oct 16, 2024
Bought while on a terrific deal. Very comfortable. Easy order, quick delivery. Recommended
Oct 15, 2024
Love them.
Oct 10, 2024
This is a well designed and good quality product. The price is also affordable. A Woolworths Everyday Rewards card can be used to get a discount on the MyDeal price.
Oct 08, 2024
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Please allow 2-7 business days for Metro delivery. & 5-10 business days for Regional delivery
We ship all across Australia, including all major cities including Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle, and the Gold Coast.
Warranty
All items from Bourne Superstore come with a manufacturer's warranty (unless otherwise stated). Please refer to the individual product's description for the specific warranty timeframes
Returns policy
If you have a problem with your goods, please contact us. We will investigate your issues and advise you whether your product may be returned and, where required, provide you with instructions on how to return your goods.
Once an item is returned, we will either inspect your goods and investigate any claimed defect or in some cases, send the goods to third parties for assessment and/or repair. Where applicable we provide a remedy in relation to your goods.
If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
Refunds will be issued using the payment method used for purchase. We aim to process refunds and replacements within 30 days of receipt by us of the original product,
Change of Mind Returns
Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.
We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return or exchange product on a case-by-case basis, provided that the item in question is:
returned within 30 days off order.
not used or worn (with original tags and/or packaging);
in a resalable condition; and not damaged in any way.
We may provide you with a product exchange only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted for Personal Hygiene products, In ear Headphones, intimates, which includes underwear, hosiery, socks, swimwear and adult toys due to hygienic reasons. Remedies for defective goods are still available.
Address Changes
If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS (return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.
Defective Goods
All goods sold by Bourne Superstore come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our 12-month warranty. This warranty only applies where specifically advertised in the products listings.
