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Seller Profile

Brand House Direct

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91 product reviews
Welcome to Brand House Direct! We’re one of Australia’s leading online destinations for shoes, clothing and accessories. We help simplify your shopping experience with fast shipping and easy returns, along with great deals on all your favorite brands.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • SandraVerified buyer

    The most comfortable shoe right from the time you put them on, they are a great fit. I also have the golf shoes which are excellent too AAA++

    May 06, 2024

  • SandraVerified buyer

    very happy with this purchase, skechers are my go to shoe, they are comfortable and a perfect fit and I now have 5 pairs Highly recommend AAAA++++

    May 06, 2024

  • Janice DixonVerified buyer

    Great quality. I love these. They are such a great buy and great fit, comfortable

    May 06, 2024

  • MelindaVerified buyer

    A very comfortable shoe easy to wear. Recommend.

    May 02, 2024

  • JackieVerified buyer

    So trendy and sooo comfortable!

    Apr 30, 2024

  • JohnVerified buyer

    these Docks are very comfy, a bit tight at first trying to put them on ,so i hit them with some leather softener a couple of times and put them in the sun for an hour, then happy times ,cant get them of my feet [LOVE THEM] JR.

    Apr 29, 2024

  • FranciscoVerified buyer

    Shoes are the right size and fit well. I haven't yet wear them for a long walk but I believe they are what I want. Delivery time was good. I am happy. Thanks.

    Apr 27, 2024

  • ChristineVerified buyer

    I love the shoe but wish I was told it was a small fit. I can't return for a change of size as there is not the next size up.

    Apr 23, 2024

  • TeresaVerified buyer

    I love my shoes. I've worn them everyday since I received them. They are well made and oh so comfortable.

    Apr 21, 2024

  • BarbaraVerified buyer

    I love them

    Apr 07, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Standard Shipping 5-7 Business Days

Express Post 1-3 Business Days

Change of Mind Returns
 
1. Brand House Direct will allow a return where you have changed your mind, provided that the item in question is:
 
- returned within 30 days of receiving order.
 
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
 
- in a resalable condition; and
 
- not damaged in any way.
 
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
 
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Brand House Direct, you will not be eligible for a return.
 
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
 
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
 
INCORRECT OR FAULTY GOODS
 
 
Our quality control teams inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by Brand House Direct within 30 days.

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