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Seller Profile

BuyMobile

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silver Seller
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202 product reviews
BuyMobile provides today's best mobile phones at amazing prices. Our team has been selling outright and unlocked mobile phones online for over 10 years and are passionate about providing excellent products along with great support.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Viksta

    Had for about a week and happy with choice I normally updated the fitbit but they only last just over 2years so hopefully this one will last longer

    Jul 15, 2025

  • Silas

    Received my purchase in 1.5 weeks and it arrived in amazing condition. Brand new, international version. The box is opened before but the seller assured that it was for guaranteeing that the product was working fine. Seller was very quick to respond.

    Jul 13, 2025

  • Bo27b

    Good price. Arrived quickly exactly as ordered.

    Jun 21, 2025

  • Remi

    Arrived a few days ago, easy to set up. Decent battery life. I mainly use it for online surveys and ebay shopping. Speaker is not very loud but acceptable at near max volume. Nice bright display indoors, i haven't used it outdoors. For an older model it works well and is excellent value.

    May 31, 2025

  • Skecher Fan

    Great little Samsung watch that does most of what its big brother Galaxy watches do but in a smaller package. Useful for those that are confident within their own skin and don't need to brag about it. The speed of delivery was great and the watch worked straight out of the box with minimal intervention required to set it up. Kudos to Samsung. The price we paid could not be matched by any of the mainstream sites so we were very happy with that as well. They only have a 12-month warranty, and most watches will reach that target without problems, so why pay more when you don't need to? Recommended.

    May 15, 2025

  • Guy

    I received my Galaxy Ultra watch last week and I love it. Saved me hundreds of dollars. Very happy

    Apr 13, 2025

  • Shaun

    Used these on a 5 hour flight this week. Very comfortable (and my previous cheap buds were uncomfortable after an hour or so). Great features, transparency worked well for meal service and noise cancellation was excellent. The app is easy to use too.

    Apr 01, 2025

  • Tonester

    All good 👍🏼

    Mar 30, 2025

  • Steve

    A good all round phone that was easy to set up and customise

    Feb 24, 2025

  • GraceL

    Arrived in Jan, it came new and sealed. Store was very responsive with my enquiries and tablet works great as said in the description! Delivery was efficient, despite being the holidays.

    Feb 16, 2025

Customer Reviews

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No 4 Star Reviews yet

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Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Delivery varies by location, please see the expected timeframe to receive your product below:

5 - 7 business days

No delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

CONDITION - Unless stated in the product title, all devices are brand new. As part of our QC process, retail package seals may have been opened to perform quality, testing and/or unlock functions however unless specified all devices are new and unused.


Change of Mind Return and Refund Policy:
1. Return Period: Customers have 14 days from the date of delivery to initiate a return for a change of mind. For products received in a non-functional state (Dead on Arrival - DOA), customers must inform us within a reasonable timeframe of delivery.

2. Eligibility for Returns: We accept returns for all products, except those explicitly mentioned as non-returnable in the product listing.

3. Return Shipping Costs: For change-of-mind returns, customers are responsible for covering the return shipping costs. Please note that the original shipping fee is also non-refundable in these cases.


4. Restocking Fee: Change-of-mind returns are subject to a 20% restocking fee, which may vary based on the condition of the returned product.

5. Conditions for Accepting Returns: Items must be in their original, unused condition, with all tags attached, and returned in their original packaging. If the seal in the box is open or damaged, we will charge 30% of sales or $100, whichever is higher.

6. Refusal of Returns: We reserve the right to refuse a return or refund if the product is found to have physical, water, or electrical damages, or not working due to improper usage.

Warranty Policy:
1. Warranty Coverage: All brand-new products comes with a 12-month warranty. Refurbished and open box products are covered by a 6-month warranty.

2. We may charge an assessment fee of $95 if a warranty claim is deemed invalid after inspection, even if the product is within the warranty period. This typically happens when the issue is found to be caused by USER ERROR, not a manufacturing defect, or when the product is found to be out of the scope of the warranty.

3. Warranty Claim Conditions: Customers must present proof of purchase to validate warranty claims.

4. Warranty Void: The warranty will be void if the product shows signs of physical, water, or electrical damage.

5. Warranty Fulfillment: In case of any issues during the warranty period, we follow these steps: a. Troubleshooting: Customers experiencing issues with the product must provide pictures and videos of the issue as requested and follow our troubleshooting steps to attempt to resolve the problem before initiating the warranty claim process. b. Repair: We first attempt to repair the product to address the issue. c. Replacement: If the product is irreparable, we offer a replacement of the same model or an equivalent product. d. Refund: If neither repair or replacement is feasible, we proceed to provide a refund.

6. Warranty Resolution Time: Upon receiving the warranty claim, we will promptly inspect and resolve the issue within 2 to 5 days, depending on the severity of the problem.