Seller Rating 0 Review
No 5 Star Reviews yet
No 4 Star Reviews yet
No 3 Star Reviews yet
No 2 Star Reviews yet
No 1 Star Reviews yet
No reviews yet
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 2-5 business days
Regional: 5-10 business days
If you are unavailable at the time of delivery re-delivery fees may apply.
Satisfaction Guarantee Policy
Should you purchase a product from Carbatec and there is an issue with the product or you have changed your mind and wish to return / exchange / obtain a refund; the following 3 options are available under our Satisfaction Guarantee Policy.
Product purchased within 30 days and an authorised RMA (Return Merchandise Authorisation) number is issued:
• A full refund
• Or the exchange of the product
If the return is customer choice, freight costs are paid by the customer. If the return is due to a Carbatec fault, Carbatec will pay the freight.
*Excludes Customer Special orders
RMA # must be within 30 Days of purchase/invoice, RMA’s must be obtained through our Customer Care Team. Please contact us via your MyDeal account.
To be eligible for a Refund/Return/Exchange for the product the following criteria must be met.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.