Clocksicle

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Return policy - At Clocksicle, we take pride in our reputation for quality and will refund or exchange your clock, provided it has not been damaged by you. Note that if you exchange a clock, Clocksicle will only cover additional postage costs if it is deemed faulty or you were sent an incorrect item.
All returns must be sent to Clocksicle within 30 days to be eligible for a refund. After we receive the returned item, we will refund you via the payment method in which the clock was purchased, within 5 business days.  Original shipping charges are not refundable.

Our warranty policy - Clocksicle clocks have a 2 year warranty period from the date of purchase, which does not include general wear and tear but does include mechanical or other major failure. If you have any concerns with your purchase please contact us. Goods claimed as defective will be replaced or repaired based on discussion with you, our valued customer. Where the clock needs to be sent back for repairs, the postage costs are borne by the customer, but repairs and return postage will be paid by Clocksicle.