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Seller Profile

COOKIE JAR

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platinum Seller
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96.68%
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197 product reviews
If you're looking for a unique, fun and exciting gift that's a little left of centre then you've come to the right place! Cookie Jar stocks a huge range of design-led gifts, toys and collectables sourced from all over the globe, shipped to your door!
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Rachie

    I bought this for my daughter but have bought many in the past they are adorable, great quality and amazing gifts

    Dec 26, 2024

  • VanessaVerified buyer

    Cute candle, smells great !

    Aug 14, 2024

  • WendyVerified buyer

    Cool little stress cat. Great gift.

    Jul 23, 2024

  • DavidVerified buyer

    Cool mug big and bulky awesome cup

    Jul 20, 2024

  • DavidVerified buyer

    Great mug I gave it to my daughter she loves it

    Jul 20, 2024

  • LaurenVerified buyer

    Great quality product

    Jul 18, 2024

  • LeanneVerified buyer

    My daughter loved the memory card game for her birthday.

    Jul 04, 2024

  • SandraVerified buyer

    was very happy with them and a nice surprise in with it.. a chupa chup which I'm sure my grandson will love along with the socks.

    Jun 28, 2024

  • SusanVerified buyer

    Product is lovely. Used every day until 2 year old dropped the cup and it smashed. 😫

    May 29, 2024

  • PaulineVerified buyer

    Very funny and enjoyable kid friendly version of bingo. Kids loved it!

    Feb 17, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

  • Please allow 1-2 business days for dispatch

  • Please allow a further 1-5 business days for delivery

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

 1. Change of Mind Returns

  • You may return unused and unaltered items within 30 days of the original purchase date for a refund or exchange.

  • The product must be unused, in the same condition that you received it, and in its original packaging.

  • If the item has been used, altered, or is missing original packaging, it may not be eligible for a return or refund.

Please note:

  • Return postage costs for change of mind returns are at the customer’s expense.

  • Sale items are not eligible for refund unless they are faulty or not as described.

 

2. Faulty or Damaged Product Returns
We offer a remedy (replacement or refund) for any faulty or damaged products.

  • If you receive a product that is defective, damaged, or not as described, you are entitled to a remedy, which may include a replacement or refund, depending on the issue.

Return Process for Faulty or Damaged Products:

  • Please contact us immediately if your product is defective or damaged. We may request photographs or other proof of the issue.

  • We will assess the product and provide a solution

  • If the product has a manufacturing fault, we will cover return postage costs.

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